RetrieveByTopIncidentProductKbArticleRequest Class

 

Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2016, Dynamics CRM Online

Contains the data that is needed to retrieve the top-ten articles about a specified product from the knowledge base of articles for your organization.

For the Web API use the RetrieveByTopIncidentProductKbArticle Function.

Namespace:   Microsoft.Crm.Sdk.Messages
Assembly:  Microsoft.Crm.Sdk.Proxy (in Microsoft.Crm.Sdk.Proxy.dll)

Inheritance Hierarchy

System.Object
  Microsoft.Xrm.Sdk.OrganizationRequest
    Microsoft.Crm.Sdk.Messages.RetrieveByTopIncidentProductKbArticleRequest

Syntax

[DataContractAttribute(Namespace = "http://schemas.microsoft.com/crm/2011/Contracts")]
public sealed class RetrieveByTopIncidentProductKbArticleRequest : OrganizationRequest
<DataContractAttribute(Namespace := "http://schemas.microsoft.com/crm/2011/Contracts")>
Public NotInheritable Class RetrieveByTopIncidentProductKbArticleRequest
    Inherits OrganizationRequest

Constructors

Name Description
System_CAPS_pubmethod RetrieveByTopIncidentProductKbArticleRequest()

Initializes a new instance of the RetrieveByTopIncidentProductKbArticleRequest class.

Properties

Name Description
System_CAPS_pubproperty ExtensionData

Gets or sets the structure that contains extra data. Optional.(Inherited from OrganizationRequest.)

System_CAPS_pubproperty Item[String]

Gets or sets the indexer for the Parameters collection.(Inherited from OrganizationRequest.)

System_CAPS_pubproperty Parameters

Gets or sets the collection of parameters for the request. Required, but is supplied by derived classes.(Inherited from OrganizationRequest.)

System_CAPS_pubproperty ProductId

Gets or sets the ID of the product. Required.

System_CAPS_pubproperty RequestId

Gets or sets the ID of an asynchronous operation (system job). Optional. (Inherited from OrganizationRequest.)

System_CAPS_pubproperty RequestName

Gets or sets the name of the request. Required, but is supplied by derived classes.(Inherited from OrganizationRequest.)

Methods

Name Description
System_CAPS_pubmethod Equals(Object)

(Inherited from Object.)

System_CAPS_pubmethod GetHashCode()

(Inherited from Object.)

System_CAPS_pubmethod GetType()

(Inherited from Object.)

System_CAPS_pubmethod ToString()

(Inherited from Object.)

Remarks

Message Availability

This message works regardless whether the caller is connected to the server or offline.

Usage

Pass an instance of this class to the Execute method, which returns an instance of the RetrieveByTopIncidentProductKbArticleResponse class.

Privileges and Access Rights

To perform this action, the caller must have privileges on the KbArticle and Product entities. The caller must also have access rights on the specified record in the ProductId property and on the records that are returned in the response of this message. For a complete list of required privileges, see RetrieveByTopIncidentProductKbArticle message privileges.

Examples

The following example shows how to use this message. For this sample to work correctly, you must be connected to the server to get an IOrganizationService interface. For the complete sample, see the link later in this topic.



// create the request
var retrieveByTopIncidentProductRequest = 
    new RetrieveByTopIncidentProductKbArticleRequest()
{
    ProductId = _product.Id
};

// execute request
Console.WriteLine();
Console.WriteLine("  Searching for the top articles for product 'Sample Product'");
var retrieveByTopIncidentProductResponse = (RetrieveByTopIncidentProductKbArticleResponse)
    _context.Execute(retrieveByTopIncidentProductRequest);

// check success
articles = retrieveByTopIncidentProductResponse.EntityCollection.Entities.Select(
    (entity) => (KbArticle)entity);
Console.WriteLine("  Top articles for product 'Sample Product':");
foreach (var article in articles)
    Console.WriteLine(article.Title);

Thread Safety

Any public static ( Shared in Visual Basic) members of this type are thread safe. Any instance members are not guaranteed to be thread safe.

See Also

RetrieveByTopIncidentProductKbArticleResponse
Microsoft.Crm.Sdk.Messages Namespace
Knowledge management entities
Sample: Search and retrieve articles
SearchByBodyKbArticle message privileges
Product entity messages and methods
How role-based security can be used to control access to entities in Microsoft Dynamics 365
How record-based security can be used to control access to records in Microsoft Dynamics 365

Return to top

Microsoft Dynamics 365

© 2016 Microsoft. All rights reserved. Copyright