Microsoft.Crm.UnifiedServiceDesk.Dynamics Namespace

 

Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2013, Dynamics CRM 2015, Dynamics CRM 2016

Classes

Class Description
System_CAPS_pubclass ActionCalls

Represents a call to a UII action associated with a hosted control.

System_CAPS_pubclass ActionCommands

Represents the UII action commands.

System_CAPS_pubclass ActionConverter

Represents the converter used by the execute action to convert the arguments to combo box value.

System_CAPS_pubclass CRMGlobalManager.ActionResultArgs

System_CAPS_pubclass Actions

Represents User Interface Integration (UII) actions.

System_CAPS_pubclass AgentInfoEventArgs

System_CAPS_pubclass AllStatusEventArgs

System_CAPS_pubclass CRMGlobalManager.AppWithFocusEventArgs

System_CAPS_pubclass CRMDialogs.AssignTo

Microsoft Dynamics 365 dialog used to assign the case.

System_CAPS_pubclass BooleanToVisibilityConverter

System_CAPS_pubclass BrowserProcessChangeHandler

System_CAPS_pubclass BrowserWindowEx

Contains the interaction logic for ToolbarBrowserWindow.xaml

System_CAPS_pubclass ChatSessionEventArgs

This API supports the product infrastructure and is not intended to be used directly from your code.

System_CAPS_pubclass CRMDialogs

Represents a base WPF hosted control for use with UII desktop.

System_CAPS_pubclass CRMEntityConverter

Represents the convertor used by the action drop down combo box item (can be seen when one executes action directly from debugger,) to provide combo box values from a given entity. 

System_CAPS_pubclass CRMEntityDescriptionConverter

System_CAPS_pubclass CRMGlobalManager

This hosted control is the core to the CRM window management and is the primary control mechanism for the Unified Service Desk for CRM It must be configured as a global application for all implementations

System_CAPS_pubclass CRMImageConverter

System_CAPS_pubclass CRMRibbon

This is a base wpf hosted control for use with Uii desktops. Reads CRM Ribbon and attempts to reconstruct it in USD Desktop

System_CAPS_pubclass DDUtils

System_CAPS_pubclass Debugger

Interaction logic for Debugger.xaml

System_CAPS_pubclass DebuggerArgs

System_CAPS_pubclass DragDropHelper

System_CAPS_pubclass DraggedAdorner

System_CAPS_pubclass DynamicsBaseHostedControl

Base class for creating native Unified Service Desk hosted controls.

System_CAPS_pubclass DynamicsCustomerRecord

System_CAPS_pubclass DynamicsLogger

TraceLogger Class for Dynamics Namespace

System_CAPS_pubclass ErrorEventArgs

System_CAPS_pubclass EventConstant

System_CAPS_pubclass GenericWebBrowser

Interaction logic for GenericWebBrowser.xaml

System_CAPS_pubclass HostedApplicationConfiguration

Represents the hosted application’s configuration information.

System_CAPS_pubclass HostedApplicationConverter

System_CAPS_pubclass HostedControls

Represents the hosted controls.

System_CAPS_pubclass InsertionAdorner

System_CAPS_pubclass KeyGestureComparer

System_CAPS_pubclass Notification

Represents the Interaction logic for Notification.xaml

System_CAPS_pubclass Notification.NotificationItem

Represents the notification item.

System_CAPS_pubclass OmniChannelControl

System_CAPS_pubclass OmniChannelEventArgs

System_CAPS_pubclass ParameterUpdatedArgs

Represents args for parameters updated.

System_CAPS_pubclass PresenceControl

This API supports the product infrastructure and is not intended to be used directly from your code.

System_CAPS_pubclass PresenceControlConstant

This API supports the product infrastructure and is not intended to be used directly from your code.

System_CAPS_pubclass PresenceEventArgs

This API supports the product infrastructure and is not intended to be used directly from your code.

System_CAPS_protclass RibbonHostedControl.RemergeDefinition

System_CAPS_protclass RibbonHostedControl.RemergeStackItem

System_CAPS_pubclass Utility.ReplacementParameterDescription

Contains the description of replacement parameters.

System_CAPS_pubclass CRMRibbon.RibbonAttributes

System_CAPS_pubclass RibbonHostedControl

Represents the interaction logic for RibbonHostedControl.xaml. For internal use only.

System_CAPS_pubclass RibbonToolbar

Represents the interaction logic for RibbonToolbar.xaml

System_CAPS_pubclass ScriptControl

Represents the interaction logic for ScriptControl.xaml

System_CAPS_pubclass ScriptDefinitions

Represents the script definition.

System_CAPS_pubclass SearchDefinition

Represents the search definition.

System_CAPS_pubclass SessionOverview

Represents the interaction logic for UserControl1.xaml

System_CAPS_pubclass SessionTabsControl

Represents the interaction logic for WpfSessionTabsControl.xaml

System_CAPS_pubclass SessionTimer

Represents the interaction logic for SessionTimer.xaml

System_CAPS_pubclass SessionUrl

Represents the session URL.

System_CAPS_protclass DynamicsBaseHostedControl.ShortcutAttributes

System_CAPS_pubclass ShortcutKeyInvokedArgs

System_CAPS_pubclass ShortcutKeyRegistration

System_CAPS_pubclass SPAControl

System_CAPS_pubclass StatusInfoEventArgs

System_CAPS_pubclass TextToVisibilityConverter

Represents the convertor used by notes control to decide the visibility of the notes box.

System_CAPS_pubclass TodoList

Represents the interaction logic for TodoList.xaml

System_CAPS_pubclass TodoList.TodoTag

Represents the ToDo list.

System_CAPS_pubclass Toolbar

Represents a base WPF hosted control for use with UII desktops.

System_CAPS_pubclass TreeBar

Represents the interaction logic for TreeBar.xaml

System_CAPS_pubclass TreeBarItem

Represents the tree bar item.

System_CAPS_pubclass TreeBarView

Represents the tree bar view.

System_CAPS_protclass CRMGlobalManager.UIIEventDefinition

System_CAPS_pubclass UsdDesktopLoadEventArgs

Represents the argument array used by Unified Service Desk when it is notifying of loading actions.

System_CAPS_pubclass USDInternalEventsScriptingObject

This API supports the product infrastructure and is not intended to be used directly from your code.

System_CAPS_pubclass UsdTraceListener

Represents the USD trace listener.

System_CAPS_pubclass UserNotes

Interaction logic for UserNotes.xaml

System_CAPS_pubclass Utility

System_CAPS_pubclass CRMGlobalManager.WindowRoute

System_CAPS_pubclass WorkflowComboBoxConverter

Convertor used by the action drop down combo box item( can be seen when one executes action directly from debugger) to provide combo box values from a given workflow. 

Structures

Structure Description
System_CAPS_pubstructure AgentInfo

System_CAPS_pubstructure Status

Interfaces

Interface Description
System_CAPS_pubinterface ICRMCustomerSearch

Represents the CRM customer search interface.

System_CAPS_pubinterface ICRMRibbonContributor

For internal use only.

System_CAPS_pubinterface ICRMRibbonManager

System_CAPS_pubinterface ICRMWindowContainer

Implemented by any adapter or hosted control that manages CRM windows.

System_CAPS_pubinterface ICRMWindowRouter

System_CAPS_pubinterface ISessionInfoConsumer

Represents the interface for the consumer’s session information.

System_CAPS_pubinterface IUsdControl

Represents the interface for USD control.

System_CAPS_pubinterface IUserSettingsService

Delegates

Delegate Description
System_CAPS_pubdelegate CRMGlobalManager.AsyncDoRouteDelegate

System_CAPS_pubdelegate ShotcutKeyInvoked

Enumerations

Enumeration Description
System_CAPS_pubenum CRMGlobalManager.DecisionType

System_CAPS_pubenum CRMGlobalManager.Direction

System_CAPS_pubenum HostedControlType

System_CAPS_pubenum PresenceControlStatus

This API supports the product infrastructure and is not intended to be used directly from your code.

System_CAPS_pubenum CRMGlobalManager.RouteDestination

System_CAPS_pubenum CRMGlobalManager.RouteType

System_CAPS_protenum DynamicsBaseHostedControl.ShortcutState

System_CAPS_pubenum WindowHostType

Represents the enumeration for the various hosted control types in Unified Service Desk.

System_CAPS_pubenum CRMGlobalManager.WindowRouteAction

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Unified Service Desk 2.0

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