Money: An error message about ActiveX controls appears

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Some of the features in the MSN Money Investment Toolbox use programs called ActiveX controls. If your browser is configured to block ActiveX controls, you will not be able to install or use the Investment Toolbox.

You can adjust your browser's security settings to allow the ActiveX controls in the Investment Toolbox to be installed. This will allow you to take full advantage of the MSN Money features.

Read the following instructions to learn about adjusting your security settings or adding MSN Money to your Trusted sites:

Allow the installation of the MSN Money Investment Toolbox

When you try to install the Investment Toolbox, you may see a yellow warning bar across your browser window that says This site might require the following ActiveX control: 'MSN Money Investment Toolbox Installer' from 'Microsoft Corporation'. To allow the installation of the toolbox:

  1. Click the yellow bar, and then click Install ActiveX Control.

  2. On the Do you want to install this software? box, click Install.

  3. Follow the instructions on the screen for installing the software.

Add MSN Money Web sites to the "Trusted sites" zone in Internet Explorer 5.0 or later

  1. On the Tools menu in Internet Explorer, click Internet Options.

  2. On the Security tab, click Trusted sites, and then click the Sites button.

  3. Clear the Require server verification (https:) for all sites in this zone check box.

  4. To treat all MSN sites as trusted sites, in the Add this Web site to the zone box type https://*.msn.com, and then click Add.

  5. To treat all Microsoft sites as trusted sites, in the Add this Web site to the zone box type https://*.microsoft.com, and then click Add.

  6. Click OK, and then click OK again.

Adjust the security settings for MSN Money in Internet Explorer

  1. On the Tools menu in Internet Explorer, click Internet Options.

  2. On the Security tab, click Internet (this is usually selected by default).

  3. Under Security level for this zone, click Custom Level.

  4. In the Reset to box, select Medium.

  5. Click OK, and then click OK again.

Money: A red 'X' appears instead of a chart or your portfolio