Microsoft Bookings Service Description

 

Microsoft Bookings provides online options that make it easier for your customers to schedule appointments with your business. Bookings gives you an effective alternative to scheduling appointments over the phone. A customizable Web-based booking page lets your customers find available times and book appointments 24/7. Appointments appear on staff calendars as soon as they are made and are updated automatically. Customers can add appointments to personal calendars with just a few clicks. Everyone knows where they need to be, and when.

With the Bookings mobile app, you have full access to your customer, staff, and calendar info—where and when you need it. Use the app to easily email, call, or text customers, or create a new appointment with a few taps.

With Bookings you get:

  • A booking page where customers can schedule appointments with your business when everyone is available.

  • A business-facing calendar, that integrates with relevant Office 365 calendars, for managing customer appointment that business owners can also use to record customer preferences, manage staff lists and schedules, define services and pricing, set business hours, and customize how services and staff are scheduled.

  • A business-facing mobile app in which business owners can view bookings, make manual bookings, and access customer lists and contact information.

Feature availability across Microsoft Bookings plans

Feature

Office 365 Business Essentials

Office 365 Business Essentials operated by 21Vianet

Office 365 Germany Business Essentials

Office 365 Business

Office 365 Business operated by 21Vianet

Office 365 Germany Business

Office 365 Business Premium

Office 365 Business Premium operated by 21Vianet

Office 365 Germany Business Premium

Office 365 Education

Office 365 Education operated by 21Vianet

Office 365 Germany Education

Office 365 Enterprise E1

Office 365 Enterprise E1 operated by 21Vianet

Office 365 Germany Enterprise E1

Office 365 Enterprise E3

Office 365 Enterprise E3 operated by 21Vianet30

Office 365 Germany Enterprise E3

Office 365 Enterprise E5

Office 365 E5 Education

Microsoft Bookings

No

No

Yes

No

No

No

No

Tell us what you think

Comments or questions about this topic? Send your feedback to Office 365 Service Description Feedback. Need help with Office 365? Visit the Microsoft support center. Want to chat with a customer service representative? Go to the Select a plan page and click Chat now in the red banner at the top.