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Step 12. Plan for Compliance and Usage Analysis

Microsoft Office Communications Server 2007 and Microsoft Office Communications Server 2007 R2 will reach end of support on January 9, 2018. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

Corporations and other organizations are subject to an increasing number of industry and government regulations that require the retention of both e-mail and IM conversations. Compliance requirements also extend to conferencing, including meeting content. Demonstrating compliance presents a significant challenge for today's organization, and failure to do so can result in significant financial and legal liabilities. The Office Communications Server 2007 Archiving and CDR Server enables companies to comply with those regulations and policies that require retention of IM communications.

Office Communications Server 2007 Archiving and CDR Service also provides a mechanism known as Call Data Records (CDR) for capturing usage figures as a way for organizations to assess productivity gains, current return on investment, and future needs. Call Data Record capture usage figures for IM, conferencing, and VoIP calls.

Before you deploy the Archiving Service, ensure that your IT infrastructure, network, and systems meet the following infrastructure requirements described earlier in this guide:

  • Message Queuing is installed on the computer that will run the Archiving service and on all Communications Servers that you want to archive. Every server in an Enterprise pool must be connected to the Archiving service separately.

  • Microsoft SQL Server 2005 SP1 or later or SQL Server 2000 with Service Pack 4 is installed on a dedicated database server (SQL 2005 SP2 is strongly recommended for Enterprise pools) or on a server running the Archiving service. Default or named instances are both supported. Windows Integrated Authentication is required.

  • Office Communications Server administrative tools are installed on the computer that will run the Archiving and CDR Service.