Installing Language Packs

Topic Last Modified: 2009-07-21

Language packs contain language resources that provide text-to-speech and speech recognition functionality that is used by the Response Group Service. By default, an English (United States) language pack is installed when you deploy Office Communications Server 2007 R2. You can install additional language packs if you require support for another language.

To install a language pack, you must do the following:

  • Install the language pack.
  • Use RGSLang.exe to register the language pack.
  • Restart the Response Group Service application.

Installing a Language Pack

Additional language packs are available in the Microsoft Office Communications Server 2007 R2 CD. The language packs are used for text-to-speech and speech recognition. These speech technologies are used to configure a welcome message or Interactive Voice Response for Response Groups.

Note

The language pack must be installed on each Front End Server in an Enterprise pool.

Note

If you have an East Asian language pack installed, we recommend that you also install the files to support East Asian languages. This applies to any computer running Windows Server 2003 that needs to access the Response Group Configuration Tool. For details about how to enable East Asian language support, see Add Language Support at http://go.microsoft.com/fwlink/?LinkId=133793.

To install a language pack

  1. Log on to the Enterprise Edition server or Standard Edition server with an account that is a member of the Domain Admins group.

  2. Insert the Microsoft Office Communications Server 2007 R2 CD.

  3. In Windows Explorer, move to the CD drive.

  4. Browse to the Setup\amd64\Setup\Speech folder.

  5. Double-click on the folder that corresponds to the language you want to install and then double-click on the msserverspeechlangpack_Language_Culture_ID.msi file.

Registering the Language Pack

The RGSLang.exe utility is an Office Communications Server 2007 R2 Resource Kit tool that you use to register language packs. The tool compares the registry settings with the language(s) that are configured in Windows Management Instrumentation (WMI). If there are differences, the tool updates WMI to match the registry settings.

Note

Because WMI properties are set at the pool level, you do not need to register the language pack on each Front End Server in an Enterprise Edition pool.

To install the Resource Kit Tools

  1. Download the Office Communications Server 2007 R2 Resource Kit Tools from the Microsoft Download Center at http://go.microsoft.com/fwlink/?LinkId=132508.

  2. Install the Resource Kit Tools on a server where the Response Group Service is installed.

To register the language pack

  1. Log on as a member of the RTCUniversalServerAdmins group to a computer where the Office Communications Server 2007 R2 Resource Kit Tools have been installed.

  2. Click Start, click Run, type cmd in the Open box, and then click OK.

  3. At the command prompt, go to the directory that contains the RGSLang.exe utility (the default location is %ProgramFiles%\Microsoft Office Communications Server 2007 R2\ResKit\RGS).

  4. Type RGSLang sync and then press RETURN.

Restarting the Response Group Service Application

You must restart the Response Group Service to implement the language change.

To restart the Response Group Service

  1. Log on to the Enterprise Edition server or Standard Edition server with an account that is a member of the RTCUniversalServerAdmins group.

  2. Click Start, and then click Run.

  3. Type services.msc, and then click OK to open the Services snap-in.

  4. Select Office Communications Server Response Group and then click Restart.

See Also

Concepts

Creating a Workflow