How to: Restart Logging after Disk Becomes Full

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If the disk drive on which the Speech Server Event Trace Log (ETL) files are being saved becomes full, the logging process stops even though Speech Server can still be actively handling calls. Log data is not recorded until the logging process is manually restarted.

To resolve this problem, ensure that there is sufficient disk space on the disk drive that contains the ETL files and then restart logging. SES requires a minimum of 100 MB of free disk space before it can start. If the logging target directory is in the same hard disk partition as Speech Server, you will need to restart the computer.

To prevent this problem from occurring, consider configuring a low disk space alert. For information on how to configure a low disk space alert by using the performance logs and alerts feature in Windows Server 2003, see KB Article 324796.

To free up disk space

  • Use one of the following methods:

    1. Move or delete files from the disk drive.
    2. Configure Speech Server to save ETL files to a different location that has disk space available. To do this using the Speech Server Administrator console, open the Server Properties for the computer running Speech Server, click the Trace Logging tab, specify a new path in the Location box, and then click OK.

To restart logging if the logging target directory and Speech Server are in the same disk partition

  • Restart logging by restarting the computer.

To restart logging if the logging target directory and Speech Server are in separate disk partitions or disks

  1. Open Speech Server Administrator Console.

  2. Expand Default and then click Servers.

  3. In the Servers pane, right-click the server name, click All Tasks, and then click Disable Trace Logging.

  4. Right-click the server name again, click All Tasks, and then click Enable Trace Logging.