The local computer is responsible for generating the offline address book

[This topic is intended to address a specific issue called out by the Exchange Server Analyzer Tool. You should apply it only to systems that have had the Exchange Server Analyzer Tool run against them and are experiencing that specific issue. The Exchange Server Analyzer Tool, available as a free download, remotely collects configuration data from each server in the topology and automatically analyzes the data. The resulting report details important configuration issues, potential problems, and nondefault product settings. By following these recommendations, you can achieve better performance, scalability, reliability, and uptime. For more information about the tool or to download the latest versions, see "Microsoft Exchange Analyzers" at]  

Topic Last Modified: 2006-06-06

Microsoft® Exchange Server 2007 setup cannot continue because its attempt to uninstall a Mailbox role responsible for generating the offline address book failed.

Exchange 2007 setup requires that, unless the Mailbox role is the last one in the Exchange organization, the offline address book generation be removed from the current Mailbox server before the Mailbox role can be uninstalled.

To resolve this issue, move the offline address book generation to another server and rerun Microsoft Exchange setup.

To move offline address book generation using Exchange System Manager

  1. Open Exchange System Manager.

  2. Under Recipients, click Offline Address Lists.

  3. In the right pane, right-click Default Offline Address List and then click Properties.


    Use the same procedure for any other offline address list that produces this message.

  4. On the General tab, under Offline address list server, click Browse, and then click the Exchange server that you want to use.

To move offline address book generation using Exchange Management Console

  1. Open the Exchange Management Console.

  2. Expand Microsoft Exchange, expand Organization Configuration, and then select Mailbox.

  3. In the results pane, click the Offline Address Book tab.

  4. On the Offline Address Book tab, select the offline address book you want to move. In the action pane, click Move.

  5. After the Move Offline Address Book Wizard appears, select the new server to host the offline address book generation by using the Browse button and then click Move.

  6. To close the wizard, click Finish.

To use the Exchange Management Shell to move offline address book generation

  • Run the following command:

    Move-OfflineAddressBook -Identity <OfflineAddressBookIdParameter> -Server <ServerIdParameter> [-DomainController <String>]