Terminal Services was not installed
Applies To: Windows Small Business Server 2011 Standard
Problem Terminal Services is not installed.
Features affected Network users cannot connect to any client computers by using Remote Web Workplace.
Solution To resolve this issue, you must manually install Terminal Services.
To manually install Terminal Services
Click Start, in the Search box, type cmd, in the quick launch pane, right-click Command Prompt, and then click Run as administrator.
In the User Account Control window, click Continue.
If the Terminal Services Gateway Manager started and if a server restart is not required, you do not receive a message to confirm that Terminal Services is installed successfully. If the Terminal Services Gateway Manager is not installed, you receive an error message. The installation takes about five minutes.
Follow-up task After you finish, you must install the Terminal Services Gateway. For instructions about how to do this, see Terminal Services (TS) Gateway is not configured properly.