System Center Service Manager 2010 SP1 Deployment Guide

Applies To: System Center Service Manager 2010 SP1

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This guide helps you deploy System Center Service ManagerĀ 2010 SP1 in one of several different scenarios. The scenarios range from a simple one-computer scenario to a four-computer scenario that is designed to support production-type environments. In addition, this guide shows you how to register a Service Manager management group with the Service Manager data warehouse so that you can generate reports. You have the option of deploying the Self-Service Portal so you can provide access to Service Manager through a Web browser. To improve performance and provide for redundancy, you can deploy additional secondary Service Manager management servers.

Note

It is assumed in this guide that you are installing Service Manager SP1 on a computer where no previous version of Service Manager is installed. For information about upgrading System Center Service ManagerĀ 2010, see the System Center Service Manager SP1 Upgrade Guide (http://go.microsoft.com/fwlink/?LinkId=198070).

This guide also describes how to find and read the Setup log if you encounter issues when you deploy Service Manager. And finally, information about backing up Service Manager management server encryption keys is also included. After you run Setup, the Encryption Key Backup and Restore Wizard starts automatically.

In This Section

  • Indexing Non-English Knowledge Articles
    Describes how to resolve an indexing issue in SQL Server 2008 SP1 in an environment where you create, or plan to create, knowledge articles in any language other than English.

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