Planning for System Center 2012 - Service Manager
Updated: May 13, 2016
Applies To: System Center 2012 SP1 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 - Service Manager
Welcome to the System Center 2012 – Service Manager Planning Guide. This guide helps you understand the hardware and software requirements as well as software roles you need to prepare for Service Manager before your deploy it in your company or organization. Also in this guide are general guidelines that can help you plan for the better hardware and software performance and scalability.
After you’ve read the planning information in this guide, you should read the Deployment Guide for System Center 2012 – Service Manager to fully understand the steps needed to deploy Service Manager and get it configured for use.
Planning Guide Topics
Describes the pieces that make up Service Manager, such as the Service Manager management server, the Service Manager database, the data warehouse management server, the data warehouse databases, and the Service Manager console. This section also describes the hardware and software requirements, the databases created by Service Manager, and the port numbers used by Service Manager.
Describes how to prepare a computer to host Service Manager. For example, the topics in this section describe how to uninstall a previous version of Service Manager and how to make sure that SQL Server Reporting Services (SSRS) is installed. They also describe the account considerations for you to consider.
Describes the issues that affect performance and scalability in Service Manager. Also suggests best practices to achieve good performance using suggested hardware configurations.
Other Resources for This Component
TechNet Library main page for System Center 2012 – Service Manager
You can download a copy of this technical documentation from the Microsoft Download Center. Always use the TechNet library for the most up-to-date information.