How to View Service Request Details
Updated: May 13, 2016
Applies To: System Center 2012 SP1 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 - Service Manager
You can use the following procedure to view the details of a service request in the Service Manager console in System Center 2012 – Service Manager.
To view service request details
In the Service Manager console, expand Work Items, expand Service Request Fulfillment, and then select a subnode, such as Assigned To Me.
In the list, select a service request to view, and then in the Tasks pane under <Service Request ID – Service Request Name>, click Edit. For example, select Request Membership to Active Directory Group.
Review information in service request form, and then click OK to close the form.