Configure Chrome and Firefox for web automation


ProcessRobot and WinAutomation use add-ons to communicate with Chrome and Firefox.

Supported versions

For both Firefox and Chrome, we support all versions later than version 50.

Private/Incognito mode is supported on Firefox without further customization. Since Chrome does not load add-ons in Incognito mode by default, you will have to navigate to the Extensions page, select the Softomotive Automation Extension, and enable the "Allow in Incognito" option.

The Softomotive automation add-ons can be installed during the installation of the product itself. You may install them at any time, however, by following the process below.

This showcase scenario shows you how to install the add-ons and how to enable or disable them in your browser.

Installing add-ons for Firefox or Chrome

  1. Open the Process Designer, navigate to "Tools > Browser Extensions" and select the browser you would like to work with (Firefox or Chrome).

    This will launch (or bring to the foreground) Firefox or Chrome with the following screen:


    How to install automation add-ons in Firefox


    How to install automation add-ons in Chrome

  2. Click Add and then OK.


    Enabling add-ons in Firefox


    How to add extension in Chrome

You may now start using Firefox or Chrome for your web automation tasks.


If you don’t have access to the Process Designer, right-click on the robot icon on the System Tray and follow the same process.

System Tray robot icon

Additional settings that might influence automation for Firefox or Chrome


Another thing you might want to know regarding Firefox is how to enable or disable (default seems to be enabled) alerts in “modal” dialog boxes that freeze your browser and prevent you from switching to other tabs or windows. If this setting is enabled, it can have a real impact on the viability of your processes, so this is how you can disable it:

  1. Enter the text “about:config” in the URL bar of a new tab on Firefox and press Go:

    Firefox aboutconfig settings

  2. Search for the “prompts.tab_modal.enabled ” preference name in the resulting list and double-click on it in order to change it to false:

    How to change Firefox aboutconfig settings


Disable "Continue running background apps when Google Chrome is closed", which can be found in "Settings > Advanced > System":

How to disable running background apps in Chrome