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SupportHours (Standard 8 Module Reference)

  • Article

7/8/2014

Review the applicable Embedded Core modules and any examples for the SupportHours setting in Windows Embedded 8 Standard (Standard 8).

This setting contains a string with a maximum length of 256 characters that specifies the hours that OEM support is available.

This setting can be empty.

If you set HelpCustomized to false, the System item of Control Panel shows the support information specified by this setting, SupportPhone, and SupportURL.

The support hours are displayed for single-language, single-region devices. For devices delivered in multiple languages or regions, OEMs must customize the Escalation page in Help and Support Center. Then, the System item in Control Panel displays a Support Information link to the Escalation page.

Modules

The following table shows the modules that you can apply this setting to. In Image Configuration Editor (ICE), you can follow the corresponding path to set this setting for a module.

Module

Path

Shell-Setup

Products/Embedded Core/Shell-Setup/OEMInformation/SupportHours

XML Example

The following XML example shows how to set OEM information, including the support hours.

<OEMInformation>
    <HelpCustomized>false</HelpCustomized>
    <Manufacturer>OEM name</Manufacturer>
    <SupportHours>hours</SupportHours>
    <SupportPhone>123-456-7890</SupportPhone>
    <SupportURL>http://www.fabrikam.com/support</SupportURL>
</OEMInformation>

See Also

Concepts

Embedded Core Settings