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Customer Service for People with Hearing Impairments

If you are deaf or hard-of-hearing, complete access to Microsoft product and customer services is available through a text telephone (TTY/TDD) service:

  • For customer service, contact Microsoft Sales Information Center at (800) 892-5234 between 6:30 AM and 5:30 PM Pacific Time, Monday through Friday, excluding holidays.

  • For technical assistance in the United States, contact Microsoft Product Support Services at (800) 892-5234 between 6:00 AM and 6:00 PM Pacific Time, Monday through Friday, excluding holidays. In Canada, dial (905) 568-9641 between 8:00 AM and 8:00 PM Eastern Time, Monday through Friday, excluding holidays.

Microsoft Support Services are subject to the prices, terms, and conditions in place at the time the service is used.

 

 

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