Deploying Mobile Messaging


This guide is for Information Technology (IT) professionals responsible for planning and deploying a mobile messaging system using Microsoft Exchange Server 2007 and Windows Mobile 6 devices.


This guide assumes you have a general understanding of Microsoft Exchange Server 2007 deployment and administration, Microsoft Office Outlook® Web Access, Exchange ActiveSync®, Hypertext Transfer Protocol (HTTP), and Microsoft Internet Information Services (IIS) concepts.


Exchange Server 2007 introduces distributed server role deployment and additional functionality not present in earlier versions of Microsoft Exchange. Microsoft highly recommends reading the Exchange Server 2007 technical documentation in the Microsoft TechNet library before attempting to install your Windows Mobile 6 and Exchange Server 2007 mobile messaging solution.

To read more about Exchange Server 2007 functionality, server roles, architecture, and planning, and Exchange ActiveSync, see the "Getting Started" section in Microsoft Exchange Server 2007 at

Software Requirements

The following table presents the operating systems and applications required for a single Exchange Server 2007 deployment.

Location Software requirements

Active Directory® Server

Lightweight Directory Access Protocol (LDAP)

  • Microsoft® Windows Server® 2003 or Microsoft Windows Server 2000 (Windows Server 2003 with Service Pack 1 (SP1) is recommended)

Exchange Server

  • Microsoft Exchange Server 2007
  • 64-bit version of Windows Server 2003 or Windows Server 2003 R2
  • Client Access Server Role installed
  • Microsoft Windows Server 2003 with Service Pack 1 (SP1)
  • Internet Information Services (IIS) 6.0

Mobile Devices

  • Windows Mobile powered devices that run Windows Mobile 6


A Microsoft Exchange Server 2007 installation requires 64-bit hardware and a 64-bit operating system as prerequisites. This is necessary to help support increased memory, storage, and enhanced security requirements in a cost-effective manner. For larger Exchange deployments in which the Client Access Server is on a separate machine from the Exchange Mailbox Role, it is also strongly recommended that Exchange Server 2007 be deployed on a member server and not on a domain controller. For more information about Exchange Server 2007 hardware and software prerequisites, see “Preparing to Deploy Exchange 2007” under Deployment at .

Optional Items

You can implement the following optional components for security features and device management:

  • Microsoft Internet Security and Acceleration Server 2006
  • Windows Certification Authority
  • RSA Authentication Manager 6.0, from RSA Security
  • RSA Authentication Agent for Microsoft Windows, from RSA Security
  • RSA SecurID Authenticator, from RSA Security

For more information, see Network Architecture Scenarios in this document.

Deployment Software Summary

Because corporate network infrastructures and security policies vary, the deployment process for each mobile messaging installation differs. There are both required and recommended steps for deploying a messaging solution using Microsoft Exchange Server 2007 and Windows Mobile 6 devices.

The deployment can be accomplished in seven steps:

Planning Resources

The following Microsoft Web sites and technical articles provide background information for planning and deploying your mobile messaging solution:

Exchange Server 2007/Windows Server 2003/ISA Server 2006/IIS 6.0

Exchange Server 2007 Deployment Guide

Windows Server 2003 Deployment Guide

Publishing Exchange Server 2007 with ISA Server 2006

Windows Server 2003 Technical Reference

IIS 6.0 Deployment Guide (IIS 6.0)

Microsoft Exchange Server TechCenter

Supporting Windows Mobile Powered Devices Within the Enterprise: Corporate Guidelines for Each Stage of the Device’s Lifecycle (paper)