Event ID 2198 — Message Queuing Connectivity

Applies To: Windows Server 2008

Message Queuing relies on network connectivity for much of its functionality. If network connectivity is lost or compromised, messages may not be sent or delivered.

Event Details

Product: Windows Operating System
ID: 2198
Source: MSMQ
Version: 6.0
Message: Message Queuing failed to listen on the IPv4 protocol. Messages will not be accepted on IPv4. Error %1: %2


Enable IPv4

Message Queuing is not able to listen to messages on IP version 4 (IPv4) because of some issue. IPv4 may not be enabled, or your hardware or software may not support it. Check with your domain administrator for more details.

If IPv4 is disabled, you can enable it yourself by using the following procedure.

To enable IPv4:

  1. Open Control Panel. Click Start, and then click Control Panel.
  2. Double-click Network and Sharing Center.
  3. In the Tasks section, click Manage Network Connections.
  4. In Network Connections, right-click the local area network (LAN) icon or your appropriate network controller, and then click Properties.
  5. On the Networking tab, make sure that the Internet Protocol Version 4 (TCP/IPv4) check box is selected.


Confirm that the MSMQ Service is installed and running.

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To confirm that the MSMQ Service is installed and running:

  1. Open the Services snap-in. To open Services, click Start. In the search box, type services.msc, and then press ENTER.
  2. Locate the Message Queuing service, and then confirm that the value in the Status column is Started.

Verify that the computer has connectivity to the network.

Message Queuing Connectivity

Message Queuing