Event ID 1071 — Terminal Server Connections

Applies To: Windows Server 2008

Users can connect to a terminal server to run programs, save files, and use network resources on that server. When a user disconnects from a session, all processes running in the session, including applications, will continue to run on the terminal server.

The user logon mode on the terminal server can be configured to prevent new user sessions from being created on the terminal server. You might want to prevent new user sessions from being created on the terminal server when you are planning to take the terminal server offline for maintenance or to install new applications.

Event Details

Product: Windows Operating System
ID: 1071
Source: Microsoft-Windows-TerminalServices-RemoteConnectionManager
Version: 6.0
Message: A connection request was denied because the terminal server is currently configured to not accept connections. To configure the server to allow connections, use the chglogon command-line tool.


Configure the terminal server to allow connections

To resolve this issue, configure the terminal server to allow connections by using the chglogon command-line tool.

To perform this procedure, you must have membership in the local Administrators group, or you must have been delegated the appropriate authority.

To allow connections:

  1. On the terminal server, open an elevated Command Prompt window. To open an elevated Command Prompt window, click Start, point to All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
  2. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  3. In the elevated Command Prompt window, type chglogon /enable, and then press ENTER.


To verify that connections to the terminal server are working properly, establish a remote session with the terminal server.

Terminal Server Connections

Terminal Services