Event ID 20062 — RRAS Other Remote Access Server Configurations
Applies To: Windows Server 2008 R2
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Successful remote access and routing connections require the correct configuration of firewall settings and IP routing protocols.
Event Details
| Product: | Windows Operating System |
| ID: | 20062 |
| Source: | RemoteAccess |
| Version: | 6.1 |
| Symbolic Name: | ROUTERLOG_DISCONNECT_ERROR |
| Message: | Internal Error: Disconnect operation on: %1 completed with an error. %1 |
Resolve
Review the remote access service error code
There is not enough information available in the Routing and Remote Access service event message to provide a recommendation for the resolution of the problem. If you continue to get this error, contact Microsoft Product Support Services. For more information, see https://go.microsoft.com/fwlink/?LinkId=52267.
For more information about remote access service error codes, see article 163111 in the Microsoft Knowledge Base (https://go.microsoft.com/fwlink/?LinkID=91455).
Verify
To verify that the remote access server can accept connections, establish a remote access connection from a client computer.
To create a VPN connection:
- Click Start, and then click Control Panel.
- Click Network and Internet, click Network and Sharing Center, and then click Set up a connection or network.
- Click Connect to a workplace, and then click Next.
- Complete the steps in the Connect to a Workplace wizard.
To connect to a remote access server:
- In Network and Sharing Center, click Manage network connections.
- Double-click the VPN connection, and then click Connect.
- Verify that the connection was established successfully.