Event ID 2216 — IIS W3SVC Activity

Updated: March 24, 2009

Applies To: Windows Server 2008 R2

In order to perform its activities successfully, the Internet Information Services (IIS) World Wide Web Publishing Service (W3SVC) must be free of any I/O errors involving file access, memory availability, and network connections. In addition, any scripts that are used must be accessible and runnning, and any include files must be configured correctly.

Event Details

Product: Internet Information Services
ID: 2216
Source: Microsoft-Windows-IIS-WMSVC
Version: 7.5
Message: The script started from the URL '%1' has not responded within the configured timeout period. The HTTP server is terminating the script.


Check CGI or Perl script

To resolve this issue, test the script or executable that failed to respond within the time-out allocated to make sure that it can run correctly. The event log message contains the URL from which the script started.


To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To verify that the World Wide Web Publishing service is running:

  1. Open an elevated Command Prompt window. Click Start, point to All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
  2. Type sc query w3svc, and press ENTER. The World Wide Web Publishing service is running if the state reported for the service is 4 RUNNING.

IIS W3SVC Activity

Internet Information Services (IIS) 7.5