Event ID 31 — Hypervisor Availability
Applies To: Windows Server 2008
This is preliminary documentation and subject to change.
|Product:||Windows Operating System|
|Message:||Hyper-V launch failed; the system does not appear to have a sufficient level of ACPI support to launch Hyper-V.|
Check BIOS settings
Contact your hardware supplier for an updated BIOS.
Hyper-V requires hardware support, including: an x64 CPU; VT (Intel) or AMD-V (AMD) hardware extensions; No eXecute (NX)/eXecute Disable (XD) and full BIOS support for hardware virtualization. Check your physical computer's BIOS settings to ensure that virtualization features are enabled, then turn off the power to your physical computer. Restart the physical computer. NOTE: Restarting the physical computer is not sufficient.
You can use the Virtualization Detect (DetectVp.EXE) tool to check if the physical computer meets the requirements for Microsoft Virtualization Software. This test checks virtualization support for both Intel and AMD processors.
To download the WDK .iso file:
1 - Go to the Microsoft Connect Web site at http://go.microsoft.com/fwlink/?LinkID=100623 and sign in with your Windows Live ID.
2** -** Enter the Microsoft Connect Web site. Click Connection Directory.
3 - Click Developer Tools, then click "Windows Driver Kit (WDK), Windows Logo Kit (WLK) and Windows Driver Framework (WDF)."
4 - Click the Download link to download 6.1.6001.18002.081017-1400_wdksp-WDK18002SP_EN_DVD.iso
Hypervisor successfully starts.