Introduction to Troubleshooting DirectAccess
Updated: April 29, 2010
Applies To: Windows Server 2008 R2
This guide explains how to troubleshoot DirectAccess. If you are not familiar with this guide, review the following sections of this introduction.
When to use this guide
Use this guide when:
You have problems updating or operating DirectAccess infrastructure components.
You have problems with a new DirectAccess deployment.
You want to learn about troubleshooting techniques to use with DirectAccess.
How to use this guide
This guide contains the following topics:
This topic describes how to use command line tools, services, and logs on your computer to gather information for troubleshooting DirectAccess.
This topic provides a step-by-step process for troubleshooting DirectAccess connections.
This topic links to step-by-step procedures that help you identify and fix specific DirectAccess problems. You can use this topic to find a solution for a problem.
To learn how to use DirectAccess troubleshooting tools and techniques in the DirectAccess test lab (http://go.microsoft.com/fwlink/?Linkid=150613), see the Test Lab Guide: Troubleshoot DirectAccess (http://go.microsoft.com/fwlink/?LinkId=181160).
For a list of all the DirectAccess troubleshooting resources, see Troubleshoot DirectAccess in Windows Server 2008 R2 (http://go.microsoft.com/fwlink/?LinkId=190435).