Event ID 1589 — Network Name Resource Availability

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Applies To: Windows Server 2008 R2

In a cluster, a Network Name resource can be important because other resources depend on it. A Network Name resource can come online only if it is configured correctly, and is supported correctly by available networks and network configurations.

Event Details

Product: Windows Operating System
ID: 1589
Source: Microsoft-Windows-FailoverClustering
Version: 6.1
Symbolic Name: RES_NETNAME_DNS_RETURNING_IP_THAT_IS_NOT_PROVIDER
Message: Cluster network name resource '%1' found one or more IP addresses associated with DNS name '%2' that are not dependent IP address resources. The additional addresses found were '%3'. This may affect client connectivity until the network name and its associated DNS records are consistent. Please contact your DNS server administrator to verify the records associated with name '%2'.

Resolve

Check dependencies for Network Name resource

If you do not currently have Event Viewer open, see "Opening Event Viewer and viewing events related to failover clustering." After viewing event messages, confirm that the Network Name resource is dependent on the intended IP Address resources, including all IP addresses associated with the name in the DNS records. For more information, see "Viewing properties of an IP Address resource or Network Name resource in a cluster."

To perform the following procedures, you must be a member of the local Administrators group on each clustered server, and the account you use must be a domain account, or you must have been delegated the equivalent authority.

Viewing properties of an IP Address resource or Network Name resource in a cluster

To view properties of an IP Address resource or Network Name resource in a cluster:

  1. To open the failover cluster snap-in, click Start, click Administrative Tools, and then click Failover Cluster Manager. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Yes.
  2. In the Failover Cluster Manager snap-in, if the cluster you want to manage is not displayed, in the console tree, right-click Failover Cluster Manager, click Manage a Cluster, and then select or specify the cluster that you want.
  3. If the console tree is collapsed, expand the tree under the cluster you want to manage, and then expand Services and applications.
  4. In the console tree, click a clustered service or application.
  5. In the center pane, expand the Name listing (Network Name resource) for the clustered service or application.
  6. Right-click the resource you want to view, and then click Properties.
  7. View the properties of the resource. To view the dependencies for the resource, click the Dependencies tab. Confirm that the dependencies configured for the resource match the information in DNS records.

To open Event Viewer and view events related to failover clustering:

  1. If Server Manager is not already open, click Start, click Administrative Tools, and then click Server Manager. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Yes.
  2. In the console tree, expand Diagnostics, expand Event Viewer, expand Windows Logs, and then click System.
  3. To filter the events so that only events with a Source of FailoverClustering are shown, in the Actions pane, click Filter Current Log. On the Filter tab, in the Event sources box, select FailoverClustering. Select other options as appropriate, and then click OK.
  4. To sort the displayed events by date and time, in the center pane, click the Date and Time column heading.

Verify

To perform the following procedures, you must be a member of the local Administrators group on each clustered server, and the account you use must be a domain account, or you must have been delegated the equivalent authority.

Verifying that a Network Name resource can come online

To verify that a Network Name resource can come online:

  1. To open the failover cluster snap-in, click Start, click Administrative Tools, and then click Failover Cluster Management. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  2. In the Failover Cluster Management snap-in, if the cluster you want to manage is not displayed, in the console tree, right-click Failover Cluster Management, click Manage a Cluster, and then select or specify the cluster that you want.
  3. If the console tree is collapsed, expand the tree under the cluster you want to manage, and then expand Services and Applications.
  4. In the console tree, click a clustered service or application.
  5. In the center pane, view the status of the Network Name resource you want to verify.
  6. If a Network Name resource is offline, to bring it online, in the center pane, right-click the resource and then click Bring this resource online.

To perform a quick check on the status of a resource, you can run the following command.

Using a command to check the status of a resource in a failover cluster

To use a command to check the status of a resource in a failover cluster:

  1. On a node in the cluster, click Start, point to All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.

  2. Type:

    CLUSTER RESOURCE ResourceName /STATUS

    If you run the preceding command without specifying a resource name, status is displayed for all resources in the cluster.

Network Name Resource Availability

Failover Clustering