CHAPTER 3C Upgrade Windows 2000 Server or Windows Server 2003
This chapter provides step-by-step instructions for upgrading an existing computer running Microsoft® Windows® 2000 Server or Windows Server™ 2003 to Windows Small Business Server 2003.
Steps to complete an upgrade
Setup guides you through the following four steps:
- Upgrading the operating system.
- Configuring the operating system based on the needs of your small business.
- Installing server tools and applications.
- Completing the To Do List tasks, which appear at the end of Setup.
Setup provides default values that are typical for a small business. It is recommended that you accept these values. However, if you want to change a default value, click More Information.
Before You Begin the Upgrade
Complete the following steps before you begin the upgrade.
In addition to the items listed below, there are several requirements for upgrading from Windows 2000 Server or Windows Server 2003 that are automatically checked by Setup in the next step. For more information about these Setup requirements for upgrading to Windows Small Business Server 2003, see the "Windows Small Business Server 2003 Setup Requirements" white paper at https://go.microsoft.com/fwlink/?LinkID=16548.
- Prepare your hard disk by running Disk Cleanup and Disk Defragmenter. To open Disk Cleanup, click Start, click Run, and then type Cleanmgr.exe. To open Disk Defragmenter, click Start, click Run, and then type Dfrg.msc.
- Check the hardware requirements to ensure your computer meets at least the minimum requirements. However, using the recommended hardware requirements provides for better system performance for your computer. To review the hardware requirements for Windows Small Business Server 2003, see Appendix A, "Additional Information."
- Ensure your hard disk has at least 2 gigabytes (GB) of free space. This space is temporarily used by Setup.
- If you are running Windows 2000 Server, verify that hardware drivers and existing software are supported. During installation, Setup automatically checks your hardware and reports any potential conflicts. To verify that your computer hardware and that existing applications are compatible before starting Setup, check the hardware and software compatibility information in the Windows Server Catalog at https://go.microsoft.com/fwlink/?LinkId=4303.
Ensure that you have updated drivers for your hardware devices and the latest system BIOS (basic input/output system). The device manufacturers can help you obtain these items. Additionally, if you have a hardware driver that is not listed in the Windows Catalog or that the system compatibility check indicates is not supported and you do not have a manufacturer-supplied driver file for use with Windows Server 2003, contact your hardware manufacturer before running Setup.
Another option for checking whether hardware drivers and existing software are supported is to click **Check System Compatibility** on the **Autorun** page of Windows Small Business Server 2003 Disc 1 or the DVD (if available). It is recommended that you check for system compatibility for issues with third-party applications, such as line-of-business applications. When checking system compatibility, if you see issues specific to your operating system or the installation, it is recommended that you wait to address the issues. Setup automatically checks that operating system and upgrade requirements are met. For a list of Setup requirements, see the "Windows Small Business Server 2003 Setup Requirements" white paper at [https://go.microsoft.com/fwlink/?LinkID=16548](https://go.microsoft.com/fwlink/?linkid=16548).
- Collect required information for connecting to the Internet. These include the settings used to connect your server to the Internet and settings used to send and receive Internet e-mail. You will then be ready to run the Configure E-mail and Internet Connection Wizard at the end of Setup as part of the To Do List. See the section "Required Information for Connecting to the Internet" in Appendix A.
- The day or evening prior to beginning the upgrade, it is recommended that you complete a virus scan of all drives and files.
- Complete and verify a full backup.
- Perform a full system backup including the System State data. For more information about backing up your server, click Start, and then click Help and Support.
- Verify that the backup ran successfully, and then test the integrity of the backup. To test the integrity of the backup, select random files from your backup, restore them to an alternate location, and then confirm that the files are the same.
- If your server is an existing domain controller and you are beginning the upgrade while users are still working on the network, have users log off from the domain. It is recommended that you notify users that they will need to log off in a short while and that they will lose their Internet connection. You can quickly notify all users by using the net send command. At a command prompt, type: Net send * You must log off from the domain in approximately 5 minutes. At that point, the Internet will also be unavailable. Wait the specified amount of time, and then continue.
- Unless your Internet connection device provides a firewall service for your local network, it is recommended that you disconnect your Internet connection device from the Internet.
When disconnecting your Internet connection device from the Internet, do not disconnect it from your server.
- Stop services for any third-party applications that are running on the server using the Local System account. If a third-party application is running using the Local System account, it may have a file lock on operating system files. This will prevent Setup from upgrading your operating system. To determine if an application is running as the Local System account, open Services (click Start, click Run, and type Services.msc) and check for third-party services that have Log On As set to Local System account. If there are third-party services using the account, stop the service, record the setting for Startup Type, and then set Startup Type to Disabled.
- Turn off or disable any disk utilities that may be running, such as real-time antivirus monitoring software or backup software that use open file agents. Disk utilities can cause problems while running Setup.
Step 1: Windows Installation
To upgrade Windows 2000 Server or Windows Server 2003 to Windows Small Business Server 2003, Setup first installs the operating system. If your computer has a DVD drive, it is recommended that you install using the DVD (if available). The DVD does not require the disc swapping that is required when using the CDs. If you are unsure whether your computer supports a DVD, see your hardware manufacturer's documentation.
Estimated Completion Time: 30 minutes
Estimated completion times throughout this procedure are based on minimum hardware requirements.
Step 1: Windows Installation
Ensure that the local network adapter is connected to a hub or switch that has power.
Log on to the computer, using the built-in Administrator account.
Insert Windows Small Business Server 2003 Disc 1 or the DVD into the CD-ROM or DVD drive. When the Autorun page appears, click Set Up Small Business Server.
Click Next on the Welcome to Microsoft Windows Small Business Server Setup page.
The Upgrade Information page lists the tasks specified in the "Before You Begin the Upgrade" section. If you have completed these tasks, click Next.
The Setup Requirements page appears, which lists requirements for installation, warning messages, or informational messages. To continue Setup, you must resolve all requirements for installation. If there is a warning message, you must either fix the issue or select the I acknowledge all warnings check box.
If resolving a condition requires you to restart your computer, you must restart Setup. To do so, click Start, and then click Run. If you are using the CD, type D :\Setup.exe, where D is the letter of your CD-ROM drive. If you are using the DVD, type D :\CD1\Setup.exe, where D is the letter of your DVD drive.
Click Next to continue.
On the License Agreement page, read the agreement, and then click I agree to continue.
On the Product Key Information page, type your product key.
On the Required Components page, click Next to begin the upgrade of your operating system.
When you click Next, the Component Progress page appears, listing the progress of component installation and configuration. During component progress, your computer will restart several times.
The installation is completed in about 30 minutes, during which time you do not need to provide any input (based on the minimum hardware requirements).
When the Windows Logon screen appears, the operating system upgrade is complete. Continue on to Step 2.
After the operating system is installed, do not customize your server until you have completed the To Do List, which appears as part of completing Setup.
Step 2: Windows Configuration
Setup now configures the upgraded operating system in preparation for upgrading applications and tools.
Estimated completion time: 30 minutes
Step 2: Windows Configuration
Log on to the computer using the built-in Administrator account.
On the Continuing Microsoft Windows Small Business Server Setup page, click Next.
If any requirements for installation, warning messages, or informational messages still remain, the Setup Requirements page appears. After the Setup Requirements have been resolved, click Next.
On the Company Information page, type information about your company. This is stored and used by Setup to configure server tools so that you do not have to supply the same information multiple times.
If your existing server is not a domain controller, the Internal Domain Information page appears. Review the default values, which are typical for a small business. Click Next to accept the default values, or click More Information for details on modifying the values.
The full DNS (Domain Name System) name and NetBIOS domain name are used to create your Windows Small Business Server domain. Having a domain enables you to manage access to resources on your network (for example, user accounts, client computers, shared folders, or printers). Setup provides default settings for your internal domain, separating your local (internal) network from the Internet (external network). It is recommended that you use these values.
After you install Windows Small Business Server 2003, you cannot change the full DNS name for the internal domain, the NetBIOS domain name, or the computer name. These settings are used to configure Windows Small Business Server tools and applications. To change these names, you must reinstall Windows Small Business Server 2003.
If you have more than one network adapter, and Setup cannot determine which adapter to use for connecting to the local network, the Local Network Adapter Information page appears. Select the network adapter that you will use to access your local network.
To prevent any confusion with which network cable connects to the local network and which connects to the Internet, label your cables and network devices. To ensure you have the correct local network cable, click More Information and follow the instructions.
Setup disables all network adapters on the server except the one you selected to access your local network. Your settings on the disabled adapters are preserved.
If the adapter used to connect to the local network is not assigned a static IP address, the Local Network Adapter Configuration page appears. It is recommended that you accept the default values.
If you want to record the IP address for future reference, do so here: ________________
If your existing server is not a domain controller, the Logon Information page appears.
It is recommended that you click Log on automatically, and then type the password for the account with which you are currently logged on. When you select to log on automatically, Setup will automatically continue with component installation after restarting the computer. Your password is temporarily stored until Setup is completed or canceled.
If the default data folder locations for Active Directory were not valid, the Data Folders page appears. You must select the location for each data folder specified in the list.
On the Windows Configuration page, click Next to install components that must be installed or configured before Setup can continue. The installation takes several minutes to complete.
The Component Progress page appears, listing the progress of component installation and configuration. If the computer must be restarted and you chose to log on automatically, Setup continues without your needing to log on. Otherwise, you must log on using the built-in Administrator account after the computer restarts.
You do not need to provide any input for about 20 minutes (based on the minimum hardware requirements).
When the Component Selection page appears, continue on to Step 3.
Step 3: Server Applications Installation
After the operating system is configured, Setup installs the Windows Small Business Server server tools and applications.
Estimated Completion Time: 1.5 hours for a default installation
The procedure title
On the Component Selection page, applications typical for most small businesses are selected by default. To customize the installation for the needs of your small business, you can modify the selection in the Action column.
On the Data Folders page, if you have multiple drives on your server, it is recommended that you select a different location for the data folders. The drive should have space for growth and be formatted as NTFS. Click More Information for details on data folders. Click Next to continue.
On the Component Summary page, verify the installation actions for the list of components.
The Component Progress page appears, providing status on the installation. For components that require the computer to restart, Setup will automatically continue if you selected to log on automatically.
If you are using the CDs for installation, you will need to insert a new CD each time you are prompted. If you are using the DVD, no user interaction is required for about 1 hour.
If there are errors or messages related to a component you selected to install, the Component Messages page appears. Review the errors or messages.
- On the Finishing Your Installation page, click Finish, and then click OK to restart the computer. To complete the upgrade, you must continue on to Step 4.
Step 4: To Do List
To finish your installation, complete the tasks on the To Do List. It is recommended that you complete the tasks in the order presented. Click Start to begin a task, click the check box beside Done to track which tasks you have completed, and click More Information to learn more about the task.
Estimated Completion Time: 30 minutes (excluding the time it takes to run Client Setup at each client computer)
- View Security Best Practices. It is recommended that you read through and complete security best practices to help you secure your network. Clicking this task displays a list of security best practices.
- Connect to the Internet. You must complete this task to ensure that your Internet connection is properly configured for your small business network. Clicking this task starts the Configure E-mail and Internet Connection Wizard. Follow the instructions to configure your server's network, firewall, secure Web site, and e-mail settings.
- At the end of the wizard, you are prompted to configure password policies. If you allow access to the server from the Internet, it is highly recommended that you enforce strong user passwords. Strong passwords provide an additional layer of protection against an unauthorized user gaining access to your network. By default, the requirement for strong passwords does not take effect for three days, which helps to simplify the process of setting up user accounts and client computers.
If you disabled your real-time antivirus software when you started Setup, you should enable it again before connecting to the Internet.
Before completing this task, you must reconnect the Internet connection device to the Internet. For details, click More Information next to the Connect to the Internet task on the To Do List.
- Configure Remote Access. Complete this task if you want to allow remote client computers to connect to your local network through virtual private network (VPN) connections, dial-in connections, or both. Clicking this task starts the Remote Access Wizard.
Once you have configured your server for remote access, you must also assign users the necessary permissions. You can also deploy the Connection Manager configuration package, which configures the settings necessary for connecting mobile and remote client computers to the small business network. To do so, complete the Add Users and Computers task on the To Do List.
- Activate Your Server. You must activate your server. Clicking this task starts the Windows Product Activation wizard. Follow the instructions to activate your server.
- Add Additional Client Licenses. If you have more than five client computers, you must complete this To Do List task to add any additional client licenses you purchased. This task requires that you first activate your server. Clicking this task starts the Add License Wizard.
- Import Files. Complete this task to import existing files and create folders for organizing these files in your intranet. Clicking this task starts the Import Files Wizard.
- Add a Printer. Complete this task to install a printer. Clicking this task starts the Add Printer Wizard.
- Set Up Existing Computers. Complete this task to configure the existing client computers to work with Windows Small Business Server 2003 and install client applications. Clicking this task starts the Assign Applications Wizard. Follow the instructions to assign which applications will be deployed to client computers at first logon.
- Migrate Users. Complete this task to configure existing user accounts to work with Windows Small Business Server 2003. Clicking this task starts the Change User Permissions Wizard. Follow the instructions to apply a template to existing user accounts.
- Add Users and Computers. Complete this task if you have new users or client computers to add. Clicking this task starts the Add User Wizard. After you provide user account information, the Set Up Computer Wizard allows you to configure a client computer for new users.
When you run Client Setup, it is recommended that you turn off or disable any real-time antivirus monitoring software on the client computer as it can cause problems while installing applications.
- Configure Fax. If you have a fax modem, complete this task to configure Fax Service for sending and receiving faxes. Clicking this task starts the Fax Configuration Wizard.
- Configure Monitoring. Complete this task to set up alert notifications and server performance and usage reports for your server. Clicking this task starts the Monitoring Configuration Wizard.
- Configure Backup. Complete this task to configure server backup. Clicking this task starts the Windows Small Business Server Backup Configuration Wizard. Third-party software is not required.
Information about backing up your server running Windows Small Business Server is not included in this guide. It is recommended that you download and then print a copy of “Backing Up and Restoring Windows Small Business Server 2003,” which is available at the Microsoft Web site (https://go.microsoft.com/fwlink/?LinkID=39741).
If you disabled any third-party services during the "Before You Begin the Upgrade" section, you must change the Startup Type back to the original setting, and then start the service. To do so, open Services (click Start, click Run, and then type Services.msc).
You have now completed the upgrade. To begin managing Windows Small Business Server 2003 or to open the new administrator console, click Open Server Management on the To Do List.
To take advantage of some of the features of Windows Small Business Server, consider the following:
- To learn more about the management and monitoring tools included with Windows Small Business Server 2003, see Chapter 4, "Administering and Monitoring Your Server."
- If you have files used by multiple users in the company, you can import these files to your intranet Web site. The company's internal Web site (the intranet) includes document libraries, where users can store and share documents in a convenient, Web-based environment. To learn more about this, click Start, click Help and Support, and then search for "importing files to document libraries." Or, for instructions on how to do this, search for "to import files to your intranet."
- If you want users to store their individual files (those files that you do not want to share with others in the company) on the server so that the files are easily backed up, you can redirect the My Documents folder on each client computer to the server. To learn more about this, click Start, click Help and Support, and then search for "redirecting My Documents folders." Or, for instructions on how to do this, search for "to redirect My Documents folders."