Find help for using Configuration Manager

Applies to: System Center Configuration Manager (Current Branch)

This article provides the following sections with multiple resources to find help for using Configuration Manager:

For help with product accessibility, see Accessibility features.

Product documentation

To access the most current product documentation, start at the library index.

For tips on searching, providing feedback, and more information about using the product documentation, see How to use the docs.

Product feedback starting with version 1806

Starting in Configuration Manager version 1806, you can send product feedback directly from the console. If you need to attach logs, use Feedback Hub. You can do the following things:

  • Send a smile: Send feedback on what you liked.
  • Send a frown: Send feedback on what you didn't like.
  • Send a suggestion: Takes you to the UserVoice website to share your idea.

Submit feedback in Configuration Manager 1806

Send a smile

To send feedback on something that you liked follow the instructions below:

  1. In the upper right corner of the console, click on the smiley face.
  2. In the drop-down menu, select Send a smile.
  3. Use the text box to explain what you liked.
  4. Choose if you would like to share your e-mail address and a screenshot.
  5. Click Submit Feedback

Submit feedback form in Configuration Manager 1806

Send a frown

To send feedback on something that you didn't like follow the instructions below:

  1. In the upper right corner of the console, click on the smiley face.
  2. In the drop-down menu, select Send a frown.
  3. Use the text box to explain what you didn't like.
  4. Choose if you would like to share your e-mail address and a screenshot.
  5. Click Submit Feedback

Information sent with feedback

  • OS build information
  • Configuration Manager hierarchy ID
  • Product build information
  • Language information
  • Device identifier
    • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SQMClient:MachineId

Send feedback that you saved for later submission

  1. Click on Save at the bottom of the Provide feedback window.
  2. Save the .zip file. If the local machine doesn't have internet access, copy the file to an internet connected machine.
  3. If needed, copy UploadOfflineFeedback.exe located at cd.latest\SMSSETUP\Tools\UploadOfflineFeedback\UploadOfflineFeedback.exe

  4. On an internet connected machine, open a command prompt.

  5. Run the following command: UploadOfflineFeedback.exe -f c:\folder\location_of.zip

    • Optionally, you can specify the following:
      • -t, --timeout Timeout in seconds for sending the data. 0 is unlimited. Default is 30.
      • -s --silent No logging to console (Cannot combine with --verbose)
      • -v, --verbose Output verbose logging to console (Cannot combine with --silent)
      • --help Displays the help screen

Product feedback for versions 1802 and earlier

Report potential product defects through the Feedback Hub app built-in to Windows 10. When you Add new feedback, be sure to select the Enterprise Management category, and then choose from one of the following subcategories:

  • Configuration Manager Client
  • Configuration Manager Console
  • Configuration Manager OS Deployment
  • Configuration Manager Server

Continue to use the UserVoice page to vote on new feature ideas in Configuration Manager.

Configuration Manager team blog

The Configuration Manager engineering and partner teams use the Enterprise Mobility + Security blog to provide you with technical information and other news about Configuration Manager and related technologies. Our blog posts supplement the product documentation and support information.

Support options and community resources

The following links provide information about support options and community resources: