Microsoft Services Hub Virtual Agent Overview

The Services Hub Virtual Agent is a tool that can assist in resolving issues without the need to wait for a live Support engineer. If you select one of the specific products that the Virtual Agent has been customized for during the Support Request creation process, you can interact with it to receive immediate help in resolving your issue. The Virtual Agent offers solutions for some specific issues that customers may face and can help you quickly resolve your problem.

 Virtual Agent chat window using assistance via text.