Monitor apps for your SharePoint environment

As a SharePoint or global admin in Microsoft 365, you can monitor information such as app usage and error information for the apps that are in use in your SharePoint environment. Before you can monitor information about an app, you need to add it to the list of apps you want to monitor.

Select apps to monitor

  1. Go to the More features page of the new SharePoint admin center, and sign in with an account that has admin permissions for your organization.

Note

If you have Office 365 Germany, sign in to the Microsoft 365 admin center, then browse to the SharePoint admin center and open the More features page.
If you have Office 365 operated by 21Vianet (China), sign in to the Microsoft 365 admin center, then browse to the SharePoint admin center and open the More features page.

  1. Under Apps, select Open.

  2. Select Monitor Apps.

  3. To add apps to the list, select Add App.

  4. Search for the app(s) you want to add, or select from the list of available apps, and then select Add.

View app details or errors

  1. Go to the More features page of the new SharePoint admin center, and sign in with an account that has admin permissions for your organization.

Note

If you have Office 365 Germany, sign in to the Microsoft 365 admin center, then browse to the SharePoint admin center and open the More features page.
If you have Office 365 operated by 21Vianet (China), sign in to the Microsoft 365 admin center, then browse to the SharePoint admin center and open the More features page.

  1. Under Apps, select Open.

  2. Select Monitor Apps.

  3. Point to the app for which you want to view info, select the check box that appears, and then do one of the following:

To do this: Do this:
View the details about the app such as:
number of licenses purchased or used
counts of errors and installs
usage info
On the ribbon, select View Details. In the Usage section, to change the timeframe for the usage info that displays in the chart, select Days, Months, or Years.
View error information for an app
On the ribbon, select View Errors. To find the errors in the error log, use the Correlation ID. In the Location column, to view more error details for this app, select the URL.

Note

If you no longer want to monitor an app, you can select it on the Monitor Apps page, and on the ribbonm select Remove App.

App usage and error detail info is processed by different timer jobs that are pre-configured to run at set times for SharePoint. These timer jobs pick up events for the previous day. For this reason, the data visible on the Monitor Apps page may be delayed for up to 29 hours.