Episode

Ask the Experts: Customer Experience Reimagined with AI

Observe.AI, part of the Microsoft for Startups program, is leveraging the power of voice and AI to empower contact center teams to enhance customer experience, improve agent performance, ensure compliance, and prevent fraud. Come join the conversation with Observe.AI's Swapnil Jain, Pete Lee, and Gabriela Contreras moderated by Microsoft's Seth Juarez.