Skype For Business ISV Certification Program

The Skype for Business ISV Certification program ensures that qualified business solutions meet customer expectations for interoperability with Skype for Business Server and Skype for Business eco-system.

The certified ISV solutions are listed in our Skype for Business Certified Solutions Catalog. The ISV program for Skype for Business ISV certification accepts the following solution categories.

Contact Centers

Contact Center solution acts as a central point to let an enterprise manage all communications and customer contacts. To get certified for the Skype for Business ISV Program, contact centers have to successfully meet the interoperability requirements for Skype for Business and Skype for Business eco-System and Skype for Business eco-System interoperability requirements.

Contact Center requirements

A Contact Center ISV seeking certification must meet all the Skype for Business functional requirements specified in the Contact Center test plan.

Interoperability requirements for Contact Centers

A Contact Center ISV seeking certification must meet all the Skype for Business Eco-System interoperability requirements ofthe ISV program specification document and the Contact Center test plan.

Attendant Console

Attendant Console solutions act as a central point in an enterprise for managing all attendant console applications. Attendant Console solutions must meet the Skype for Business and Skype for Business Eco-System interoperability requirements successfully to get certified for Skype for Business ISV program.

Attendant Console requirements

An Attendant Console ISV that is seeking certification must meet all the Skype for Business functional requirements specified in the Attendant Console test plan.

Interoperability requirements for Attendant Consoles

An Attendant Console ISV seeking certification must meet all the Skype for Business Eco-System interoperability requirements of the ISV program specification document and the Attendant Console test plan.

Call Recording & Compliance

Call Recording & Compliance applications act as a central point in an enterprise for managing call recording and compliance. Call Recording & Compliance solutions must meet the Skype for Business and Skype for Business Eco-System interoperability requirements successfully to get certified for Skype for Business ISV program.

Call Recording & Compliance requirements

A Call Recording & Compliance ISV seeking certification must meet all the Skype for Business functional requirements specified in the Call Recording & Compliance test plan.

Interoperability requirements for Call Recording & Compliance

A Call Recording & Compliance ISV seeking certification must meet all the Skype for Business eco-system interoperability requirements of the ISV program specification document and the Call Recording & Compliance test plan.

If you are a vendor seeking to join the certification program, see How to Join for requirements and available programs.

Solutions qualified for Skype for Business

Brand Product Name Version Tested
Unexus UCS Contact Center Contact Center
Unexus UCS Attendant Console Attendant Console
Altigen MaxACD Contact Center
Netcall Liberty ContactCentre Contact Center
ASC Technologies EVOIPneo for Skype for Business Recording
Zylinc Attendant Console Attendant Console
Zylinc Service Center Contact Center
Peter Connects Attendant Attendant Console
AudioCodes SmartTAP Recording Compliance, Recording
Polycom Polycom RealConnect Service for Skype for Business Cloud Interoperability
Verint Call Recording Recording
IPFX Contact Centre for Skype for Business Contact Center
Bridge Communications Operator Console Attendant Console
Enghouse Interactive TouchPoint Attendant: Operator Console Attendant Console, Contact Center
ComputerTalk ice Contact Center Contact Center
Clarity Consulting Inc. Connect Contact Center
Verba Recording System Recording
Actiance Vantage Compliance
Enghouse Interactive Communication Contact Center Omni-channel Contact Center Contact Center
Genesys Labs Multimedia Connector Contact Center
Landis Technologies Attendant Pro Attendant Console
Numonix RECITE Recording
WORKSTREAMPEOPLE BV Anywhere365 Universal Contact Center Contact Center
Luware AG LUCS Lean Unified Customer Services Contact Center
Nice Systems LTD Trading Recording Recording
WORKSTREAMPEOPLE BV Anywhere365 Reception Attendant Attendant Console
Verba Collaboration Compliance and Quality Management Platform, Compliance
Nice Systems LTD Engage Platform Recording
Enghouse Interactive Trio Enterprise Attendant Console & Contact Center Attendant Console, Contact Center
CC4 Attendant Console & Contact Center Attendant Console, Contact Center
Agat Software SphereShield Security and Compliance Compliance
Geomant Contact Expert Contact Center
Active Communications ACS Lync appliance
Aspect Aspect Unified IP - Enterprise Contact Center Solution Contact Center
AudioCodes AudioCodes IVR/ACD for Lync
AudioCodes AudioCodes SIP Phone Support (SPS)
Interactive Intelligence Customer Interaction Center Contact Center
Enabling Technologies Enabling Ask the Expert
Enabling Technologies Enabling WebChat
Bressner Technology, GmbH FonComfort Lite
Citrix HDX RealTime Optimization Pack for Skype for Business
MindLink Software MindLink - Secure Enterprise Messaging
Mitel Mitel InAttend Attendant Console
Competella Multimedia Attendant
CVT Periscope GC Billing & Enhanced Reporting
StartReady Phone Manager for Lync
MIND CTI PhonEX ONE Billing & Enhanced Reporting
Enghouse Interactive Quality Management Suite: Recording, Monitoring, & Coaching
Illuminari Tech Quicklaunch
Pulsar IT UC3 - Unified Communications for Contact Centers
Uncommon Solutions VisitorLink Billing & Enhanced Reporting
Enghouse Interactive Voxtron Communication Center Multimedia Contact Center Contact Center
C4B Com for Business XPhone Essentials - Microsoft Lync Client Add-Ons
C4B Com for Business XPhone Essentials Virtual Directory Add-Ons