Microsoft Surface Dock Firmware Update

This article explains how to use Microsoft Surface Dock Firmware Update, newly redesigned to update Surface Dock firmware while running in the background on your Surface device. Once installed, it will update any Surface Dock attached to your Surface device.

Note

Microsoft Surface Dock Firmware Update supersedes the earlier Microsoft Surface Dock Updater tool, previously available for download as part of Surface Tools for IT. It was named Surface_Dock_Updater_vx.xx.xxx.x.msi (where x indicates the version of the tool). The earlier tool has been retired, is no longer available for download, and should not be used.

To run Surface Dock Firmware Update

  1. Download and install Microsoft Surface Dock Firmware Update.

    • The file is released in the following naming format: Surface_Dock_FwUpdate_X.XX.XXX_Win10_XXXXX_XX.XXX.XXXXX_X.MSI and installs by default to C:\Program Files\SurfaceUpdate.
    • Requires Surface devices running at least Windows 10 version 1803 or later.
  2. After you connect Surface Dock to your Surface device, the tool checks the firmware status while running in the background.

  3. After several seconds, disconnect your Surface Dock from your device and then wait for 5 seconds before reconnecting. The Surface Dock Firmware Update will normally update the dock silently in background after you disconnect from the dock and reconnect. The process can take a few minutes to complete and will continue even if interrupted.

Manual installation

If preferred, you can manually complete the update as follows:

  • Reconnect your Surface Dock for 2 minutes and then disconnect it from your device. The DisplayPort firmware update will be installed while the hardware is disconnected. The LED in the Ethernet port of the dock will blink while the update is in progress. Please wait until the LED stops blinking before you unplug your Surface Dock from power.

Note

  • Manually installing the MSI file may prompt you to restart Surface; however, restarting is optional and not required.
  • You will need to disconnect and reconnect the dock twice before the update fully completes.
  • To create a log file, specify the path in the Msiexec command. For example, append /l*v %windir%\logs\ SurfaceDockFWI.log".

Network deployment

You can use Windows Installer commands (Msiexec.exe) to deploy Surface Dock Firmware Update to multiple devices across your network. When using System Center Configuration Manager or other deployment tool, enter the following syntax to ensure the installation is silent:

  • Msiexec.exe /i /quiet /norestart

Note

A log file is not created by default. In order to create a log file, you will need to append "/l*v [path]"

For more information, refer to Command line options documentation.

Important

If you want to keep your Surface Dock updated using any other method, refer to Update your Surface Dock for details.

Intune deployment

You can use Intune to distribute Surface Dock Firmware Update to your devices. First you will need to convert the MSI file to the .intunewin format, as described in the following documentation: Intune Standalone - Win32 app management.

Use the following command:

  • msiexec /i /quiet /q

How to verify completion of firmware update

Surface dock firmware consists of two components:

  • Component10: Micro controller unit (MCU) firmware
  • Component20: Display port (DP) firmware.

Successful completion of Surface Dock Firmware Update results in new registry key values for these firmware components.

To verify updates:

  1. Open Regedit and navigate to the following registry path:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\WUDF\Services\SurfaceDockFwUpdate\Parameters
  1. Look for the registry keys: Component10CurrentFwVersion and Component20CurrentFwVersion, which refer to the firmware that is currently on the device.

Surface Dock Firmware Update installation process

  1. Verify the new registry key values match the updated registry key values listed in the Versions reference at the end of this document. If the values match, the firmware was updated successfully.

  2. If unable to verify, review Event logging and Troubleshooting tips in the next section.

Event logging

Table 1. Log files for Surface Dock Firmware Update

Log Location Notes
Surface Dock Firmware Update log /l*v %windir%\logs\ SurfaceDockFWI.log
Windows Device Install log %windir%\inf\setupapi.dev.log For more information about using Device Install Log, refer to SetupAPI Logging.

Table 2. Event log IDs for Surface Dock Firmware Update
Events are logged in the Application Event Log. Note: Earlier versions of this tool wrote events to Applications and Services Logs\Microsoft Surface Dock Updater.

Event ID Event type
2001 Dock firmware update has started.
2002 Dock firmware update skipped because dock is known to be up to date.
2003 Dock firmware update failed to get firmware version.
2004 Querying the firmware version.
2005 Dock firmware failed to start update.
2006 Failed to send offer/payload pairs.
2007 Firmware update finished.
2008 BEGIN dock telemetry.
2011 END dock telemetry.

Troubleshooting tips

  • Completely disconnect power for Surface dock from the AC power to reset the Surface Dock.
  • Disconnect all peripherals except for the Surface Dock.
  • Uninstall any current Surface Dock Firmware Update and then install the latest version.
  • Ensure that the Surface Dock is disconnected, and then allow enough time for the update to complete as monitored via an LED in the Ethernet port of the dock. Wait until the LED stops blinking before you unplug Surface Dock from power.
  • Connect the Surface Dock to a different device to see if it is able to update the dock.

Changes and updates

Microsoft periodically releases new versions of Surface Dock Firmware Update.Note that the MSI file is not self-updating. If you have deployed the MSI to Surface devices and a new version of the firmware is released, you will need to deploy the new version of the MSI.

Versions reference

Version 1.42.139

Release Date: September 18 2019

This version, contained in Surface_Dock_FwUpdate_1.42.139_Win10_17134_19.084.31680_0.MSI, updates firmware in the background. Updated registry key values:

  • Component10CurrentFwVersion updated to 4ac3970.
  • Component20CurrentFwVersion updated to 4a1d570.

It adds support for Surface Pro 7 and Surface Laptop 3.

Legacy versions

Version 2.23.139.0

Release Date: 10 October 2018

This version of Surface Dock Updater adds support for the following:

  • Add support for Surface Pro 6
  • Add support for Surface Laptop 2

Version 2.22.139.0

Release Date: 26 July 2018

This version of Surface Dock Updater adds support for the following:

  • Increase update reliability
  • Add support for Surface Go

Version 2.12.136.0

Release Date: 29 January 2018

This version of Surface Dock Updater adds support for the following:

  • Update for Surface Dock Main Chipset Firmware
  • Update for Surface Dock DisplayPort Firmware
  • Improved display stability for external displays when used with Surface Book or Surface Book 2

Additionally, installation of this version of Surface Dock Updater on Surface Book devices includes the following:

  • Update for Surface Book Base Firmware
  • Added support for Surface Dock firmware updates with improvements targeted to Surface Book devices

Version 2.9.136.0

Release date: November 3, 2017

This version of Surface Dock Updater adds support for the following:

  • Update for Surface Dock DisplayPort Firmware
  • Resolves an issue with audio over passive display port adapters

Version 2.1.15.0

Release date: June 19, 2017

This version of Surface Dock Updater adds support for the following:

  • Surface Laptop
  • Surface Pro

Version 2.1.6.0

Release date: April 7, 2017

This version of Surface Dock Updater adds support for the following:

  • Update for Surface Dock DisplayPort firmware
  • Requires Windows 10

Version 2.0.22.0

Release date: October 21, 2016

This version of Surface Dock Updater adds support for the following:

  • Update for Surface Dock USB firmware
  • Improved reliability of Ethernet, audio, and USB ports

Version 1.0.8.0

Release date: April 26, 2016

This version of Surface Dock Updater adds support for the following:

  • Update for Surface Dock Main Chipset firmware
  • Update for Surface Dock DisplayPort firmware