What happens if I need to stop taking lessons and still have paid lessons remaining?
We can put your lessons on hold or provide a refund
If you need to pause or stop your lessons for any reason, we provide two convenient options:
Placing Lessons on Hold: You can choose to put your unused paid lesson funds on hold. These will be credited to your account as a positive Account Balance.
Refunding Unused Lessons: Alternatively, we offer refunds for any future unused lesson credits.
Canceling your lessons
Online Cancellation: You can cancel lessons directly from your online student account.
Cancellation Deadline: Ensure that you cancel at least 24 hours prior to your next scheduled lesson to ensure your available funds include all the lessons you are expecting.
Requesting a refund
Contact Support: After you have canceled your lessons, contact our Support Team to request a refund for any unused lessons.
Response Time: We aim to respond to all refund requests within 3 business days.
Membership Benefits: Account Balance
Members who do not request a refund will enjoy additional benefits:
90-Day Usage: Your remaining balance will be available as a positive Account Balance, which must be used within 90 days toward a lesson purchase or a refund request.
Conversion to TakeLessons Library Access: After 90 days, any unused Account Balance will be automatically converted into access to the TakeLessons Library, a member-only service that features exclusive lesson content you may access through your Student Dashboard.
Library Access Duration: Each lesson credit not refunded or used grants one month of access to the TakeLessons Library, until the remaining balance is fully utilized.
Learn More
How do I cancel a single lesson?