Can't enable Microsoft Teams dialer for Dynamics 365 Sales
This article provides a resolution for an issue where an administrator can't enable Microsoft Teams dialer for Microsoft Dynamics 365 Sales.
Symptoms
As an administrator, you can't turn on the Teams calls option on the Microsoft Teams calls settings page in the Sales Hub app.
Cause
The issue occurs because the administrator doesn't have the necessary license.
Resolution
To solve this issue, follow the steps in Set up Teams Phone in your organization.
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