An error occurred while executing a custom action when installing the SharePoint portal in Service Manager

This article helps you fix an issue in which you can't install the SharePoint portal in System Center 2012 Service Manager.

Original product version:   System Center 2012 Service Manager
Original KB number:   2834776

Symptoms

You get the following error message when trying to install the SharePoint portal in System Center 2012 Service Manager:

Configure portal SharePoint Web site
An error occurred while executing a custom action:_CreateSharePointWebSite
This upgrade attempt has failed before permanent modifications were made

Cause

This can occur if the SQL Server database being used is the 32-bit edition. SharePoint 2010 Foundation server requires a 64-bit version of SQL Server.

Resolution

To resolve this issue, use the 64-bit version of SQL Server.