Stop error 0x113 if you use Intel and AMD graphics adapters on a Windows 8.1-based computer

This article provides a workaround for an issue where a computer crashes with error code 0x113.

Original product version:  Windows 8.1
Original KB number:  2990029

Symptoms

Assume that you have a Windows 8.1-based computer that has a hybrid graphics configuration that uses both Intel and AMD graphics adapters. In this situation, the computer occasionally crashes when it tries to resume from standby, and you receive the following error message: Bug Check 0x113 (VIDEO_DXGKRNL_FATAL_ERROR)

Cause

This issue occurs because the AMD driver does not support Runtime Power Management (RTPM), but the Intel driver does support RTPM.

Workaround

To work around this issue, disable RTPM in the Intel driver.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Third-party information disclaimer
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.