QUERY USER Command Does Not Query Information from Remote Server

This article provides help to fix an issue where the QUERY USER command doesn't query information from a remote server.

Original product version:   Windows Server 2012 R2
Original KB number:   235567


When you use the QUERY USER command to obtain information from a remote server, it reports that the user does not exist.

For example: query user username / server:remoteserver
The following error may also be displayed: No user exists for username


This problem occurs when you use the QUERY USER command and specify a user name. The Query command assumes this to be local and only looks at the local server for this user.

Using QUERY USER / SERVER:REMOTESERVER does report this information but lists all users currently logged on to the remote server.


To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition.


To work around this problem, use one of the following methods:

  • Query the remote server and do not type username. This command lists all users on that server. query user / server:remoteserver

  • To obtain a single user listing, you could send the output of the above command through find: query user / server:remoteserver | find "username"

  • Create a batch file to query for a single user. Batch File Name: Q.bat Type the following text in the batch file, and then save the file: query user / server :%1 | find "%2" Type the following at a command prompt:

q remoteserver username


REMOTESERVER and USERNAME are the respective server and user that you are are trying to query.


Microsoft has confirmed that this is a problem in Microsoft Windows NT Server versions 4.0, 4.0 SP, Terminal Server Edition.

This problem was first corrected in Windows NT Server 4.0, Terminal Server Edition, Service Pack 5.