Azure Community Support forum in Visual Studio subscriptions

Get help directly from the Azure team within select support forums via Azure Community. The Azure Community benefit provides you with access to a collection of forums focused on Azure-related topics.

Available topics

Cloud Services (Web and Worker Roles) Azure Networking (DNS, Traffic Manager, VPN, VNET) Azure App Service - Web Apps
Azure SQL Database Azure Active Directory Azure Service Bus
Azure Storage Azure API Management Azure DevTest Labs
Azure HDInsight Azure Websites Azure Mobile Apps
Azure Multi-Factor Authentication Pricing and Billing Azure Scripting & Command Line Tools
Azure Management Portal Azure Backup Azure Stack
Azure Virtual Machines Azure Site Recovery Azure Marketplace

Get started

Getting started with Azure Community is easy.

  1. Sign in to https://my.visualstudio.com/benefits.

  2. Locate the Azure Community tile in the Support section, and click the Get Help link.

    Azure Community Tile

  3. You'll see a list of the available forums. Simply click on the forum of your choice.

    Azure Community Forums

  4. Within the forum, you can view topics and responses, search for answers to your question, or post a new question.

    Azure Community Example

Eligibility

Availability of the Azure Community benefit depends on your subscription level as shown below:

Subscription Level Channels Benefit Renewable?
Visual Studio Enterprise (Standard) VL, Azure, Retail One year Yes
Visual Studio Enterprise with GitHub Enterprise VL, Azure, Retail One year Yes
Visual Studio Professional (Standard) VL, Azure, Retail One year Yes
Visual Studio Professional with GitHub Enterprise VL, Azure, Retail One year Yes
Visual Studio Test Professional (Standard) VL, Retail One year Yes
MSDN Platforms (Standard) VL, Retail One year Yes
Visual Studio Enterprise (monthly cloud), Visual Studio Professional (monthly cloud), NFR1 All Not available No

1 Includes: Not for Resale (NFR), Microsoft FTE, Most Valuable Professional (MVP), Regional Director (RD), Visual Studio Industry Partner (VSIP), BizSpark, Imagine, Microsoft Certified Trainer (MCT)

Note

Microsoft no longer offers Visual Studio Professional Annual subscriptions and Visual Studio Enterprise Annual subscriptions in Cloud Subscriptions. There will be no change to existing customers experience and ability to renew, increase, decrease, or cancel their subscriptions. New customers are encouraged to go to https://visualstudio.microsoft.com/vs/pricing/ to explore different options to purchase Visual Studio.

Not sure which subscription you're using? Connect to https://my.visualstudio.com/subscriptions to see all the subscriptions assigned to your email address. If you don't see all your subscriptions, you may have one or more assigned to a different email address. You'll need to sign in with that email address to see those subscriptions.

Support Resources

  • For other Azure Community resources, please visit the Azure Community Support page.
  • Azure documentation.
  • Need assistance with sales, subscriptions, accounts and billing for Visual Studio Subscriptions? Contact Visual Studio Subscriptions Support.
  • Have a question about Visual Studio IDE, Azure DevOps Services or other Visual Studio products or services? Visit Visual Studio Support.

Next steps

Did you know that many Visual Studio subscriptions come with Azure DevTest individual credit? Learn how to activate yours.