Personal insights plans and environments

Microsoft Viva Insights provides personal insights in Viva Insights in Teams, the Viva Insights Home page, the Dashboard, Briefing emails, Digests, Insights Outlook add-in, and Inline suggestions.

You can use these Viva Insights and MyAnalytics features when your organization subscribes to the following Microsoft 365 or Office 365 plans:

  • MyAnalytics (Full) and Insights by MyAnalytics - Microsoft 365 E5, Microsoft 365 E5 without Audio Conferencing, Office 365 Enterprise E5, Office 365 Nonprofit E5, and Office 365 G5
  • MyAnalytics (Full) - Microsoft 365 A5 for faculty and students and Office 365 A5 for faculty and students
  • Insights by MyAnalytics - Microsoft 365 E3, Microsoft 365 Business, Microsoft 365 A3 for faculty and students, Office 365 E3, Office 365 E1, Office 365 A3 for faculty and students, Office 365 E3 Developer, Office 365 G3, Business Premium, and Business Essentials


Features with the MyAnalytics (Full) service plan

The following features are available only in the MyAnalytics (Full) service plan.

Access to Viva Insights elements

After users get assigned licenses with a MyAnalytics (Full) or Insights by MyAnalytics service plan, they get access to the following within the specified time frames.

Element Approximate time frame
Welcome email Sent to existing Microsoft 365 users a few days (up to four weeks) after license assignment; sent to new users approximately four weeks after license assignment
Insights Outlook add-in and Inline suggestions Available about one day after license assignment
The Dashboard, Viva Insights Home page, and Viva Insights in Teams Available a few days after license assignment
Digests Sent the Monday of the first week after the welcome email


  • Licensed users have Viva Insights and MyAnalytics automatically enabled after license assignment.
  • All users in your organization are opted-in, whether or not they have licenses with a Viva Insights service plan. If you want one or more licensed users to be opted out by default, see Set access for one user and Set access for multiple users.

Environment support

Microsoft 365 environments that are supported

  • Worldwide Multi-tenant
  • Dedicated Multi-tenant
  • Government Community Cloud (GCC)

Microsoft 365 environments that are not supported

  • GCC-High
  • DoD
  • Microsoft 365 Germany
  • Microsoft 365 Operated by 21Vianet

Browser support

You can use the following web browsers to view your MyAnalytics dashboard.

  • Microsoft Edge or Edge Chromium (coming soon)
  • Microsoft Internet Explorer version 10 or 11
  • Google Chrome (latest version)
  • Apple Safari (latest version)
  • Mozilla Firefox (latest version)

As an Outlook add-in, the Insights Outlook add-in requires a browser compatible with your system's platform and operating system. For details, see Browsers used by Microsoft 365 add-ins.

Language support

Personal insights in Viva Insights and MyAnalytics are available in most of the same languages as Microsoft 365. See What languages is Office available in.

See Briefing languages to see what's supported for Briefing emails and Advanced insights language support for what's supported for advanced insights.

Prerequisites and exclusions

  • Microsoft Exchange Online is required for the MyAnalytics (Full) and Insights by MyAnalytics Outlook service plans.
  • Licensing exclusion - Shared mailboxes cannot use and are not supported by MyAnalytics service plans.

Outlook support and prerequisites