SupportAppURL

Article
01/18/2019

SupportAppURL specifies the OEM-built support app that will be launched from the Get Help app.

Values

Set the value to your app's protocol handler, which is the value that's registered in your app's manifest file.

For example, in the following app manifest file snippet, the Protocol Name is contoso-contact-support so this will be the value that will be used for SupportAppURL:

      <Extensions>
        <uap:Extension Category="windows.protocol">
          <uap:Protocol Name="contoso-contact-support">
            <uap:DisplayName>contoso-resource:appDisplayName</uap:DisplayName>
          </uap:Protocol>
        </uap:Extension>
      </Extensions>

This value is required, unless SupportURL is present, in which case it is optional. If both are supplied, SupportAppURL is used. Add a parameter with a unique value to identify traffic coming from the Get Help app.

Valid Configuration Passes

auditUser

generalize

offlineServicing

oobeSystem

specialize

Parent Hierarchy

Microsoft-Windows-Shell-Setup | OEMInformation | SupportAppURL

Applies To

For the list of the supported Windows editions and architectures that this component supports, see Microsoft-Windows-Shell-Setup.

XML Example

The following XML shows how to set OEM information.

<OEMInformation>
   <SupportProvider>Contoso Support</SupportProvider>
   <SupportAppURL>contoso-contact-support</SupportAppURL>
   <SupportURL>https://www.fabrikam.com/support</SupportURL>
</OEMInformation>

OEMInformation