The DEVICE_REFERENCE_COUNT_NOT_ZERO bug check has a value of 0x00000036. This indicates that a driver attempted to delete a device object that still had a positive reference count.
Important This topic is for programmers. If you are a customer who has received a blue screen error code while using your computer, see Troubleshoot blue screen errors.
DEVICE_REFERENCE_COUNT_NOT_ZERO Parameters
| Parameter | Description |
|---|---|
1 |
The address of the device object |
2 |
Reserved |
3 |
Reserved |
4 |
Reserved |
Cause
A device driver has attempted to delete one of its device objects from the system, but the reference count for that object was non-zero.
This means there are still outstanding references to the device. (The reference count indicates the number of reasons why this device object cannot be deleted.)
This is a bug in the calling device driver.