LINE_AGENTSPECIFIC message

The TAPI LINE_AGENTSPECIFIC message is sent when the status of an ACD agent changes on a line the application currently has open. The application can invoke lineGetAgentStatus to determine the current status of the agent.

Parameters

hDevice

The application's handle to the line device.

dwCallbackInstance

The callback instance supplied when opening the call's line.

dwParam1

The index into the array of handler extension identifiers in the LINEAGENTCAPS structure of the handler extension with which the message is associated.

dwParam2

Specific to the handler extension. Generally, this value is used to cause the application to invoke a lineAgentSpecific function to fetch further details about the message.

dwParam3

Specific to the handler extension.

Return value

No return value.

Remarks

The LINE_AGENTSPECIFIC message is not sent to applications that support older versions of TAPI.

Requirements

Requirement	Value
TAPI version	Requires TAPI 2.0 or later
Header	Tapi.h

See also

LINEAGENTCAPS

lineAgentSpecific

lineGetAgentStatus