Resolved issues in Windows 10, version 1607 and Windows Server 2016

See a list of known issues that have been resolved for Windows 10, version 1607 and Windows Server 2016 over the last six months. Looking for a specific issue? Press CTRL + F (or Command + F if you are using a Mac) and enter your search term(s) to search the page.


Resolved issues

SummaryOriginating updateStatusDate resolved
Intermittent issues when printing
The print spooler service may intermittently have issues completing a print job and results print job failure.

See details >
OS Build 14393.3206

September 23, 2019
KB4522010
Resolved
KB4519998
October 08, 2019
10:00 AM PT
IME may become unresponsive or have High CPU usage
Some Input Method Editor (IME) including ChsIME.EXE and ChtIME.EXE, may become unresponsive or may have high CPU usage.

See details >
OS Build 14393.3204

September 10, 2019
KB4516044
Resolved
September 17, 2019
04:47 PM PT
Apps and scripts using the NetQueryDisplayInformation API may fail with error
Applications and scripts that call NetQueryDisplayInformation may fail to return results after the first page of data.

See details >
OS Build 14393.3053

June 18, 2019
KB4503294
Resolved
KB4516044
September 10, 2019
10:00 AM PT
Domain connected devices that use MIT Kerberos realms will not start up
Devices may not start after updating when connected to a domain that is configured to use MIT Kerberos realms.

See details >
OS Build 14393.3115

July 16, 2019
KB4507459
Resolved
KB4512517
August 13, 2019
10:00 AM PT
Devices starting using PXE from a WDS or SCCM servers may fail to start
Devices that start up using PXE images from Windows Deployment Services (WDS) may fail to start with error "0xc0000001."

See details >
OS Build 14393.3025

June 11, 2019
KB4503267
Resolved
KB4512495
August 17, 2019
02:00 PM PT
Apps using Visual Basic 6 (VB6), VBA, and VBScript may stop responding with error
Applications made using VB6, macros using VBA, and VBScript may stop responding and you may receive an error.

See details >
OS Build 14393.3144

August 13, 2019
KB4512517
Resolved
KB4512495
August 17, 2019
02:00 PM PT
Internet Explorer 11 and apps using the WebBrowser control may fail to render
JavaScript may fail to render as expected in IE11 and in apps using JavaScript or the WebBrowser control.

See details >
OS Build 14393.3085

July 09, 2019
KB4507460
Resolved
KB4512517
August 13, 2019
10:00 AM PT
MacOS may be unable to access network shares via CIFS or SMBv1 on Windows devices
You may receive an error on MacOS when trying to access network shares via CIFS or SMBv1 on certain Windows devices.

See details >
OS Build 14393.3025

June 11, 2019
KB4503267
Resolved External
August 09, 2019
07:03 PM PT
SCVMM cannot enumerate and manage logical switches deployed on the host
System Center Virtual Machine Manager cannot enumerate and manage logical switches deployed on managed hosts.

See details >
OS Build 14393.2639

November 27, 2018
KB4467684
Resolved
KB4507459
July 16, 2019
10:00 AM PT
Some applications may fail to run as expected on clients of AD FS 2016
Some applications may fail to run as expected on clients of Active Directory Federation Services 2016 (AD FS 2016)

See details >
OS Build 14393.2941

April 25, 2019
KB4493473
Resolved
KB4507459
July 16, 2019
10:00 AM PT
Devices with Hyper-V enabled may receive BitLocker error 0xC0210000
Some devices with Hyper-V enabled may start into BitLocker recovery with error 0xC0210000.

See details >
OS Build 14393.2969

May 14, 2019
KB4494440
Resolved
KB4507460
July 09, 2019
10:00 AM PT
Difficulty connecting to some iSCSI-based SANs
Devices may have difficulty connecting to some Storage Area Network (SAN) devices that leverage iSCSI.

See details >
OS Build 14393.2999

May 23, 2019
KB4499177
Resolved
KB4509475
June 27, 2019
02:00 PM PT
Event Viewer may close or you may receive an error when using Custom Views
When trying to expand, view, or create Custom Views in Event Viewer, you may see an error or the app may close.

See details >
OS Build 14393.3025

June 11, 2019
KB4503267
Resolved
KB4503294
June 18, 2019
02:00 PM PT
Opening Internet Explorer 11 may fail
Internet Explorer 11 may fail to open if Default Search Provider is not set or is malformed.

See details >
OS Build 14393.2999

May 23, 2019
KB4499177
Resolved
KB4503267
June 11, 2019
10:00 AM PT
Issue using PXE to start a device from WDS
There may be issues using PXE to start a device from a WDS server configured to use Variable Window Extension.

See details >
OS Build 14393.2848

March 12, 2019
KB4489882
Resolved
KB4503267
June 11, 2019
10:00 AM PT
Update not showing as applicable through WSUS or SCCM or when manually installed
Update not showing as applicable through WSUS or SCCM or when manually installed

See details >
OS Build 14393.2969

May 14, 2019
KB4494440
Resolved
KB4498947
May 14, 2019
10:00 AM PT
Unable to access some gov.uk websites
gov.uk websites that don’t support “HSTS” may not be accessible

See details >
OS Build 14393.2969

May 14, 2019
KB4494440
Resolved
KB4505052
May 19, 2019
02:00 PM PT
Layout and cell size of Excel sheets may change when using MS UI Gothic
When using MS UI Gothic or MS PGothic in Excel, the text, layout, or cell size may become narrower or wider.

See details >
OS Build 14393.2941

April 25, 2019
KB4493473
Resolved
KB4494440
May 14, 2019
10:00 AM PT
Zone transfers over TCP may fail
Zone transfers between primary and secondary DNS servers over the Transmission Control Protocol (TCP) may fail.

See details >
OS Build 14393.2941

April 25, 2019
KB4493473
Resolved
KB4494440
May 14, 2019
10:00 AM PT

Issue details

September 2019

DetailsOriginating updateStatusHistory
Intermittent issues when printing
Applications and printer drivers that leverage the Windows Javascript engine (jscript.dll) for processing print jobs might experience one or more of the following symptoms:
  • Applications interacting with the V4 printer driver might close or error when printing. Issues might only be encountered when printing but might also be encountered at any time the app is running, depending on when the app interacts with the print driver.
  • The printer spooler service (spoolsv.exe) might close or error in jscript.dll with exception code 0xc0000005 causing the print jobs to stop processing. Only part of the print job might print and the rest might be canceled or error.
Affected platforms:
  • Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1
  • Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2
Resolution: This issue was resolved in KB4519998.

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OS Build 14393.3206

September 23, 2019
KB4522010
Resolved
KB4519998
Resolved:
October 08, 2019
10:00 AM PT

Opened:
September 30, 2019
06:26 PM PT
IME may become unresponsive or have High CPU usage
Some Input Method Editor (IME) may become unresponsive or may have high CPU usage. Affected IMEs include Chinese Simplified (ChsIME.EXE) and Chinese Traditional (ChtIME.EXE) with Changjie/Quick keyboard.


Affected platforms:
  • Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607
  • Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016
Resolution: After investigation, we have found that this issue does not affect this version of Windows.

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OS Build 14393.3204

September 10, 2019
KB4516044
Resolved
Resolved:
September 17, 2019
04:47 PM PT

Opened:
September 13, 2019
05:25 PM PT

August 2019

DetailsOriginating updateStatusHistory
Apps and scripts using the NetQueryDisplayInformation API may fail with error
 Applications and scripts that call the NetQueryDisplayInformation API or the WinNT provider equivalent may fail to return results after the first page of data, often 50 or 100 entries. When requesting additional pages you may receive the error, “1359: an internal error occurred.”

Affected platforms:
  • Server: Windows Server 2019; Windows Server 2016
Resolution: This issue was resolved in KB4516044.

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OS Build 14393.3053

June 18, 2019
KB4503294
Resolved
KB4516044
Resolved:
September 10, 2019
10:00 AM PT

Opened:
August 01, 2019
05:00 PM PT
Apps using Visual Basic 6 (VB6), VBA, and VBScript may stop responding with error
After installing KB4512517, applications that were made using Visual Basic 6 (VB6), macros using Visual Basic for Applications (VBA), and scripts or apps using Visual Basic Scripting Edition (VBScript) may stop responding and you may receive an "invalid procedure call error."

Affected platforms:
  • Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1
  • Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2
Resolution: This issue was resolved in KB4512495. This ‘optional’ update is available on Microsoft Update Catalog, Windows Update, Microsoft Update and Windows Server Update Services (WSUS). As with any 'optional' update, you will need to Check for updates to receive KB4512495 and install. For instructions, see Update Windows 10.

Note Windows Update for Business customers should apply the update via Microsoft Update Catalog or Windows Server Update Services (WSUS).

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OS Build 14393.3144

August 13, 2019
KB4512517
Resolved
KB4512495
Resolved:
August 17, 2019
02:00 PM PT

Opened:
August 14, 2019
03:34 PM PT
MacOS may be unable to access network shares via CIFS or SMBv1 on Windows devices
You may receive an error on your Apple MacOS device when trying to access network shares via CIFS or SMBv1 on a Windows devices that has installed updates on June 11, 2019 (KB4503267) or later. When you encounter this issue, in MacOS you may receive the error, “There was a problem connecting to the server “{Server Host Name}”. Check the server name or IP address, and then try again. If you continue to have problems, contact your system administrator.”

Affected platforms:
  • Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1
  • Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2
Resolution: For guidance on this issue, see the Apple support article If your Mac can't use NTLM to connect to a Windows server. There is no update for Windows needed for this issue.

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OS Build 14393.3025

June 11, 2019
KB4503267
Resolved External
Last updated:
August 09, 2019
07:03 PM PT

Opened:
August 09, 2019
04:25 PM PT

July 2019

DetailsOriginating updateStatusHistory
Domain connected devices that use MIT Kerberos realms will not start up
Devices connected to a domain that is configured to use MIT Kerberos realms will not start up or may continue to restart after installation of KB4507459. Devices that are domain controllers or domain members are both affected.

To safeguard your update experience, we have applied a compatibility hold on devices configured to use MIT Kerberos realm from being offered Windows 10, version 1903 or Windows Server, version 1903.

Note If you are not sure if your device is affected, contact your administrator. Advanced users can check for “Define interoperable Kerberos v5 realm settings” policy under Computer Configuration -> Policies -> Administrative Templates > System -> Kerberos or check if this registry key exists:
HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System\Kerberos\MitRealms 

Affected platforms:
  • Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607
  • Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016
Resolution: This issue was resolved in KB4512517 and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to offered Windows 10, version 1903 or Windows Server, version 1903.

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OS Build 14393.3115

July 16, 2019
KB4507459
Resolved
KB4512517
Resolved:
August 13, 2019
10:00 AM PT

Opened:
July 25, 2019
06:10 PM PT
Devices starting using PXE from a WDS or SCCM servers may fail to start
Devices that start up using Preboot Execution Environment (PXE) images from Windows Deployment Services (WDS) or System Center Configuration Manager (SCCM) may fail to start with the error "Status: 0xc0000001, Info: A required device isn't connected or can't be accessed" after installing KB4503267 on a WDS server.

Affected platforms:
  • Server: Windows Server 2008 SP2; Windows Server 2008 R2 SP1; Windows Server 2012; Windows Server 2012 R2; Windows Server 2016; Windows Server, version 1803; Windows Server 2019; Windows Server, version 1809; Windows Server, version 1903
Resolution: This issue was resolved in KB4512495.

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OS Build 14393.3025

June 11, 2019
KB4503267
Resolved
KB4512495
Resolved:
August 17, 2019
02:00 PM PT

Opened:
July 10, 2019
02:51 PM PT
Internet Explorer 11 and apps using the WebBrowser control may fail to render
Internet Explorer 11 may fail to render some JavaScript after installing KB4507460. You may also have issues with apps using JavaScript or the WebBrowser control, such as the present PowerPoint feature of Skype Meeting Broadcast.

Affected platforms:
  • Client: Windows 10 Enterprise LTSC 2016; Windows 10, version 1607
  • Server: Windows Server 2016
Resolution: This issue was resolved in KB4512517.

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OS Build 14393.3085

July 09, 2019
KB4507460
Resolved
KB4512517
Resolved:
August 13, 2019
10:00 AM PT

Opened:
July 26, 2019
04:58 PM PT

June 2019

DetailsOriginating updateStatusHistory
Some applications may fail to run as expected on clients of AD FS 2016
Some applications may fail to run as expected on clients of Active Directory Federation Services 2016 (AD FS 2016) after installation of KB4493473 on the server. Applications that may exhibit this behavior use an IFRAME during non-interactive authentication requests and receive X-Frame Options set to DENY.

Affected platforms:
  • Server: Windows Server 2016
Resolution: This issue was resolved in KB4507459.

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OS Build 14393.2941

April 25, 2019
KB4493473
Resolved
KB4507459
Resolved:
July 16, 2019
10:00 AM PT

Opened:
June 04, 2019
05:55 PM PT
Difficulty connecting to some iSCSI-based SANs
Devices may have issues connecting to some Storage Area Network (SAN) devices using Internet Small Computer System Interface (iSCSI) after installing KB4499177. You may also receive an error in the System log section of Event Viewer with Event ID 43 from iScsiPrt and a description of “Target failed to respond in time for a login request.”

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016
  • Server: Windows Server 2019; Windows Server 2016
Resolution: This issue was resolved in KB4509475.

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OS Build 14393.2999

May 23, 2019
KB4499177
Resolved
KB4509475
Resolved:
June 27, 2019
02:00 PM PT

Opened:
June 20, 2019
04:46 PM PT
Event Viewer may close or you may receive an error when using Custom Views
When trying to expand, view, or create Custom Views in Event Viewer, you may receive the error, "MMC has detected an error in a snap-in and will unload it." and the app may stop responding or close. You may also receive the same error when using Filter Current Log in the Action menu with built-in views or logs. Built-in views and other features of Event Viewer should work as expected.

Affected platforms:
  • Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1
  • Server: Windows Server 2019; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2
Resolution: This issue was resolved in KB4503294.

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OS Build 14393.3025

June 11, 2019
KB4503267
Resolved
KB4503294
Resolved:
June 18, 2019
02:00 PM PT

Opened:
June 12, 2019
11:11 AM PT
Opening Internet Explorer 11 may fail
Internet Explorer 11 may fail to open if Default Search Provider is not set or is malformed.

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607
  • Server: Windows Server 2019; Windows Server 2016
Resolution: This issue was resolved in KB4503267.

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OS Build 14393.2999

May 23, 2019
KB4499177
Resolved
KB4503267
Resolved:
June 11, 2019
10:00 AM PT

Opened:
June 05, 2019
05:49 PM PT

May 2019

DetailsOriginating updateStatusHistory
Devices with Hyper-V enabled may receive BitLocker error 0xC0210000
Some devices with Hyper-V enabled may enter BitLocker recovery mode and receive an error, "0xC0210000" after installing KB4494440 and restarting.

Affected platforms:
  • Client: Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607
  • Server: Windows Server 2016
Resolution: This issue was resolved in KB4507460.

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OS Build 14393.2969

May 14, 2019
KB4494440
Resolved
KB4507460
Resolved:
July 09, 2019
10:00 AM PT

Opened:
May 21, 2019
08:50 AM PT
Update not showing as applicable through WSUS or SCCM or when manually installed
KB4494440 or later updates may not show as applicable through WSUS or SCCM to the affected platforms. When manually installing the standalone update from Microsoft Update Catalog, it may fail to install with the error, "The update is not applicable to your computer."


Affected platforms:
  • Client: Windows 10 Enterprise LTSC 2016; Windows 10, version 1607
  • Server: Windows Server 2016

Resolution: The servicing stack update (SSU) (KB4498947) must be installed before installing the latest cumulative update (LCU). The LCU will not be reported as applicable until the SSU is installed. For more information, see Servicing stack updates.

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OS Build 14393.2969

May 14, 2019
KB4494440
Resolved
KB4498947
Resolved:
May 14, 2019
10:00 AM PT

Opened:
May 24, 2019
04:20 PM PT
Unable to access some gov.uk websites
After installing the May 14, 2019 update, some gov.uk websites that don’t support HTTP Strict Transport Security (HSTS) may not be accessible through Internet Explorer 11 or Microsoft Edge.

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10, version 1607; Windows 10, version 1507; Windows 8.1; Windows 7 SP1 
  • Server: Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1
Resolution: We have released an "optional, out-of-band" update for Windows 10 (KB4505052) to resolve this issue. If you are affected, we recommend you apply this update by installing KB4505052 from Windows Update and then restarting your device.

This update will not be applied automatically. To download and install this update, go to Settings > Update & Security > Windows Update and select Check for updates. To get the standalone package for KB4505052, search for it in the Microsoft Update Catalog.
 

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OS Build 14393.2969

May 14, 2019
KB4494440
Resolved
KB4505052
Resolved:
May 19, 2019
02:00 PM PT

Opened:
May 16, 2019
01:57 PM PT
Layout and cell size of Excel sheets may change when using MS UI Gothic
When using the MS UI Gothic or MS PGothic fonts, the text, layout, or cell size may become narrower or wider than expected in Microsoft Excel. For example, the layout and cell size of Microsoft Excel sheets may change when using MS UI Gothic.

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016; Windows 10, version 1507; Windows 10 Enterprise LTSB 2015; Windows 8.1
  • Server: Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012
Resolution: This issue has been resolved.

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OS Build 14393.2941

April 25, 2019
KB4493473
Resolved
KB4494440
Resolved:
May 14, 2019
10:00 AM PT

Opened:
May 10, 2019
10:35 AM PT

April 2019

DetailsOriginating updateStatusHistory
Zone transfers over TCP may fail
Zone transfers between primary and secondary DNS servers over the Transmission Control Protocol (TCP) may fail after installing KB4493473
 
Affected platforms:  
  • Client: Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016 
  • Server: Windows Server, version 1803; Windows Server, version 1709; Windows Server 2016 
Resolution: This issue was resolved in KB4494440.

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OS Build 14393.2941

April 25, 2019
KB4493473
Resolved
KB4494440
Resolved:
May 14, 2019
10:00 AM PT

Opened:
April 25, 2019
02:00 PM PT

March 2019

DetailsOriginating updateStatusHistory
Issue using PXE to start a device from WDS
After installing KB4489882, there may be issues using the Preboot Execution Environment (PXE) to start a device from a Windows Deployment Services (WDS) server configured to use Variable Window Extension. This may cause the connection to the WDS server to terminate prematurely while downloading the image. This issue does not affect clients or devices that are not using Variable Window Extension.

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016; Windows 8.1
  • Server: Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012
Resolution: This issue was resolved in KB4503267.

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OS Build 14393.2848

March 12, 2019
KB4489882
Resolved
KB4503267
Resolved:
June 11, 2019
10:00 AM PT

Opened:
March 12, 2019
10:00 AM PT

November 2018

DetailsOriginating updateStatusHistory
SCVMM cannot enumerate and manage logical switches deployed on the host
For hosts managed by System Center Virtual Machine Manager (VMM), VMM cannot enumerate and manage logical switches deployed on the host after installing KB4467684.

Additionally, if you do not follow the best practices, a stop error may occur in vfpext.sys on the hosts.

Affected platforms:
  • Client: Windows 10, version 1607; Windows 10 Enterprise LTSC 2016
  • Server: Windows Server 2016
Resolution: This issue was resolved in KB4507459.

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OS Build 14393.2639

November 27, 2018
KB4467684
Resolved
KB4507459
Resolved:
July 16, 2019
10:00 AM PT

Opened:
November 27, 2018
10:00 AM PT