Windows 10, version 1809 and Windows Server 2019

Find information on known issues for Windows 10, version 1809 and Windows Server 2019. Looking for a specific issue? Press CTRL + F (or Command + F if you are using a Mac) and enter your search term(s). Want the latest Windows release health updates? Follow @WindowsUpdate on Twitter.

Current status as of May 27, 2020
Windows 10, version 1809 is designated for broad deployment. The recommended servicing status is Semi-Annual Channel.

In June we will slowly restart initiating feature updates for devices running Windows 10, version 1809 (the October 2018 Update) Home and Pro editions, in advance of the delayed November 10, 2020 end of service date to provide adequate time for a closely monitored and smooth update process, to keep those devices supported and receiving the monthly updates that are critical to device security and ecosystem health.  For more information see the Message Center.
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Known issues

This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.

SummaryOriginating updateStatusLast updated
When installing incorrectly formatted third-party drivers, you might receive an error
You might receive, “Windows can’t verify the publisher of this driver software” or other errors.
OS Build 17763.1518
KB4577668
2020-10-13
Resolved
2020-10-20
10:06 PT
“Reset this PC” feature might fail
“Reset this PC” feature is also called “Push Button Reset” or PBR.
N/A
KB4524244
2020-02-11
Mitigated
2020-02-15
01:22 PT
You might encounter issues with KB4524244
You might encounter issues trying to install or after installing KB4524244
N/A
KB4524244
2020-02-11
Mitigated
2020-02-15
01:22 PT
Devices with some Asian language packs installed may receive an error
Devices with Asian language packs installed may receive the error, "0x800f0982 - PSFX_E_MATCHING_COMPONENT_NOT_FOUND."
OS Build 17763.437
KB4493509
2019-04-09
Mitigated
2019-05-03
10:59 PT

Issue details

October 2020

When installing incorrectly formatted third-party drivers, you might receive an error

StatusOriginating updateHistory
ResolvedOS Build 17763.1518
KB4577668
2020-10-13
Resolved: 2020-10-20, 10:06 PT
Opened: 2020-10-13, 09:37 PT
When installing a third-party driver, you might receive the error, “Windows can’t verify the publisher of this driver software”. You may also see the error “No signature was present in the subject” when attempting to view the signature properties using Windows Explorer.

This issue occurs when one or more of the following is present in a driver package:
  • an improperly formatted catalog file is identified during validation by Windows. Starting with this release, Windows will require the validity of DER encoded PKCS#7 content in catalog files. Catalogs files must be signed per section 11.6 of describing DER-encoding for SET OF members in X.690.
  • a driver catalog file extension is not one of the supported extensions.
Affected platforms:
  • Client: Windows 10, version 20H2, Windows 10, version 2004; Windows 10, version 1909; Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise 2015 LTSB; Windows 8.1
  • Server: Windows Server, version 20H2, Windows Server, version 2004; Windows Server, version 1909; Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016; Windows Server 2012 R2
Next steps: If this happens you should contact the driver vendor or device manufacturer (OEM) and ask them for an updated driver to correct the issue.

February 2020

“Reset this PC” feature might fail

StatusOriginating updateHistory
MitigatedN/A
KB4524244
2020-02-11
Last updated: 2020-02-15, 01:22 PT
Opened: 2020-02-15, 12:02 PT
Using the “Reset this PC” feature, also called “Push Button Reset” or PBR, might fail. You might restart into recovery with “Choose an option” at the top of the screen with various options or you might restart to your desktop and receive the error “There was a problem resetting your PC”.

Affected platforms:
  • Client: Windows 10, version 1909; Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607
  • Server: Windows Server, version 1909; Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016
Workaround: The standalone security update, KB4524244 has been removed and will not re-offered from Windows Update, Windows Server Update Services (WSUS) or Microsoft Update Catalog. Note This does not affect any other update, including Latest Cumulative Update (LCU), Monthly Rollup or Security Only update.

If you have installed this update and are experiencing this issue, the following steps should allow you to reset your device:
  1. Select the start button or Windows Desktop Search and type update history and select View your Update history.
  2. On the Settings/View update history dialog window, Select Uninstall Updates.
  3. On the Installed Updates dialog window, find and select KB4524244 and select the Uninstall button.
  4. Restart your device.
  5. Upon restart use the “Reset this PC” feature and you should not encounter this issue.

Next steps: We are working on an improved version of this update in coordination with our partners and will release it in a future update.

You might encounter issues with KB4524244

StatusOriginating updateHistory
MitigatedN/A
KB4524244
2020-02-11
Last updated: 2020-02-15, 01:22 PT
Opened: 2020-02-15, 12:02 PT
You might encounter issues trying to install or after installing KB4524244.

Affected platforms:
  • Client: Windows 10, version 1909; Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise LTSC 2015; Windows 8.1
  • Server: Windows Server, version 1909; Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012
Workaround: To help a sub-set of affected devices, the standalone security update ( KB4524244) has been removed and will not re-offered from Windows Update, Windows Server Update Services (WSUS) or Microsoft Update Catalog. Note This does not affect any other update, including Latest Cumulative Updates (LCUs), Monthly Rollups or Security Only updates.

If this update is installed and you are experiencing issues, you can uninstall this update.
  1. Select the start button or Windows Desktop Search and type update history and select View your Update history.
  2. On the Settings/View update history dialog window, Select Uninstall Updates.
  3. On the Installed Updates dialog window, find and select KB4524244 and select the Uninstall button.
  4. Restart your device.
 
Next steps: We are working on an improved version of this update in coordination with our partners and will release it in a future update.

May 2019

Devices with some Asian language packs installed may receive an error

StatusOriginating updateHistory
MitigatedOS Build 17763.437
KB4493509
2019-04-09
Last updated: 2019-05-03, 10:59 PT
Opened: 2019-05-02, 04:36 PT
After installing the April 2019 Cumulative Update (KB4493509), devices with some Asian language packs installed may receive the error, "0x800f0982 - PSFX_E_MATCHING_COMPONENT_NOT_FOUND."

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019
  • Server: Windows Server, version 1809; Windows Server 2019
Workaround:
  1. Uninstall and reinstall any recently added language packs. For instructions, see "Manage the input and display language settings in Windows 10".
  2. Click Check for Updates and install the April 2019 Cumulative Update. For instructions, see "Update Windows 10".
Note: If reinstalling the language pack does not mitigate the issue, reset your PC as follows:
    1. Go to Settings app -> Recovery.
    2. Click on Get Started under "Reset this PC" recovery option.
    3. Select "Keep my Files".
Next steps: Microsoft is working on a resolution and will provide an update in an upcoming release.