Windows 8.1 and Windows Server 2012 R2

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Known issues

This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.

SummaryOriginating updateStatusLast updated
Event Viewer may close or you may receive an error when using Custom Views
When trying to expand, view or create Custom Views in Event Viewer, you may receive an error and the app may stop responding or close.

See details >
June 11, 2019
KB4503276
Mitigated
June 13, 2019
02:21 PM PT
IE11 may stop working when loading or interacting with Power BI reports
Power BI reports that contain line charts with markers may cause Internet Explorer 11 to stop working

See details >
May 14, 2019
KB4499151
Mitigated
June 13, 2019
02:21 PM PT
Japanese IME doesn't show the new Japanese Era name as a text input option
If previous dictionary updates are installed, the Japanese input method editor (IME) doesn't show the new Japanese Era name as a text input option.

See details >
April 25, 2019
KB4493443
Mitigated
May 15, 2019
05:53 PM PT
Certain operations performed on a Cluster Shared Volume may fail
Certain operations, such as rename, performed on files or folders on a Cluster Shared Volume (CSV) may fail with the error, “STATUS_BAD_IMPERSONATION_LEVEL (0xC00000A5)”.

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January 08, 2019
KB4480963
Mitigated
April 25, 2019
02:00 PM PT
System may be unresponsive after restart with certain McAfee antivirus products
Devices with McAfee Endpoint Security Threat Prevention 10.x, Host Intrusion Prevention 8.0, or VirusScan Enterprise 8.8 may be slow or unresponsive at startup.

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April 09, 2019
KB4493446
Mitigated
April 18, 2019
05:00 PM PT
Issue using PXE to start a device from WDS
There may be issues using the Preboot Execution Environment (PXE) to start a device from a Windows Deployment Services (WDS) server configured to use Variable Window Extension.

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March 12, 2019
KB4489881
Resolved
KB4503276
June 11, 2019
10:00 AM PT
Unable to access some gov.uk websites
gov.uk websites that don’t support “HSTS” may not be accessible

See details >
May 14, 2019
KB4499151
Resolved
KB4505050
May 18, 2019
02:00 PM PT

Issue details

June 2019

DetailsOriginating updateStatusHistory
Event Viewer may close or you may receive an error when using Custom Views
When trying to expand, view, or create Custom Views in Event Viewer, you may receive the error, "MMC has detected an error in a snap-in and will unload it." and the app may stop responding or close. You may also receive the same error when using Filter Current Log in the Action menu with built-in views or logs. Built-in views and other features of Event Viewer should work as expected.

Affected platforms:
  • Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1
  • Server: Windows Server 2019; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2
Workaround: To mitigate this issue, see KB4508640.

Next steps: We are working on a resolution and estimate a solution will be available in late June.

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June 11, 2019
KB4503276
Mitigated
Last updated:
June 13, 2019
02:21 PM PT

Opened:
June 12, 2019
11:11 AM PT
IE11 may stop working when loading or interacting with Power BI reports
Internet Explorer 11 may stop working when loading or interacting with Power BI reports that have line charts with markers. This issue may also occur when viewing other content that contains Scalable Vector Graphics (SVG) markers.


Affected platforms:
  • Client: Windows 7 SP1; Windows 8.1
  • Server: Windows Server 2008 R2 SP1; Windows Server 2012; Windows Server 2012 R2

Workaround: To mitigate the issue with Power BI reports, the report needs to be republished with markers turned off. Markers can be turned off by selecting the line chart that is having issues and going to the Visualizations pane. Then on the Format tab under Shapes, set the Show marker slider to off.

Next steps: We are working on a resolution and estimate a solution will be available in late June.

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May 14, 2019
KB4499151
Mitigated
Last updated:
June 13, 2019
02:21 PM PT

Opened:
June 07, 2019
02:57 PM PT

May 2019

DetailsOriginating updateStatusHistory
Japanese IME doesn't show the new Japanese Era name as a text input option
If previous dictionary updates are installed, the Japanese input method editor (IME) doesn't show the new Japanese Era name as a text input option.

Affected platforms:
  • Client: Windows 8.1
  • Server: Windows Server 2012 R2; Windows Server 2012
Workaround:
If you see any of the previous dictionary updates listed below, uninstall it from Programs and features > Uninstall or change a program. New words that were in previous dictionary updates are also in this update.
  • Update for Japanese Microsoft IME Standard Dictionary (15.0.2013)
  • Update for Japanese Microsoft IME Standard Extended Dictionary (15.0.2013)
  • Update for Japanese Microsoft IME Standard Dictionary (15.0.1215)
  • Update for Japanese Microsoft IME Standard Extended Dictionary (15.0.1215)
  • Update for Japanese Microsoft IME Standard Dictionary (15.0.1080)
  • Update for Japanese Microsoft IME Standard Extended Dictionary (15.0.1080)

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April 25, 2019
KB4493443
Mitigated
Last updated:
May 15, 2019
05:53 PM PT

Opened:
May 15, 2019
05:53 PM PT
Unable to access some gov.uk websites
After installing the May 14, 2019 update, some gov.uk websites that don’t support HTTP Strict Transport Security (HSTS) may not be accessible through Internet Explorer 11 or Microsoft Edge.

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10, version 1607; Windows 10, version 1507; Windows 8.1; Windows 7 SP1 
  • Server: Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1
Resolved: We have released an "optional" update for Internet Explorer 11 (KB4505050) to resolve this issue. We recommend you apply this update by installing KB4505050 from Windows Update and then restarting your device.
To download and install this update, see How to get an update through Windows Update. This update is also available through the Microsoft Update Catalog website.

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May 14, 2019
KB4499151
Resolved
KB4505050
Resolved:
May 18, 2019
02:00 PM PT

Opened:
May 16, 2019
01:57 PM PT

April 2019

DetailsOriginating updateStatusHistory
System may be unresponsive after restart with certain McAfee antivirus products
Microsoft and McAfee have identified an issue on devices with McAfee Endpoint Security (ENS) Threat Prevention 10.x or McAfee Host Intrusion Prevention (Host IPS) 8.0 or McAfee VirusScan Enterprise (VSE) 8.8 installed. It may cause the system to have slow startup or become unresponsive at restart after installing this update. 

Affected platforms:
  • Client:  Windows 8.1; Windows 7 SP1
  • Server:  Windows Server 2012 R2; Windows Server 2008 R2 SP1
Workaround: Guidance for McAfee customers can be found in the following McAfee support articles:  
Next steps: We are presently investigating this issue with McAfee. We will provide an update once we have more information. 

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April 09, 2019
KB4493446
Mitigated
Last updated:
April 18, 2019
05:00 PM PT

Opened:
April 09, 2019
10:00 AM PT

March 2019

DetailsOriginating updateStatusHistory
Issue using PXE to start a device from WDS
After installing KB4489881, there may be issues using the Preboot Execution Environment (PXE) to start a device from a Windows Deployment Services (WDS) server configured to use Variable Window Extension. This may cause the connection to the WDS server to terminate prematurely while downloading the image. This issue does not affect clients or devices that are not using Variable Window Extension.

Affected platforms: 
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016; Windows 8.1 
  • Server: Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012 
Resolution: This issue was resolved in KB4503276.

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March 12, 2019
KB4489881
Resolved
KB4503276
Resolved:
June 11, 2019
10:00 AM PT

Opened:
March 12, 2019
10:00 AM PT

January 2019

DetailsOriginating updateStatusHistory
Certain operations performed on a Cluster Shared Volume may fail
Certain operations, such as rename, that you perform on files or folders that are on a Cluster Shared Volume (CSV) may fail with the error, “STATUS_BAD_IMPERSONATION_LEVEL (0xC00000A5)”. This occurs when you perform the operation on a CSV owner node from a process that doesn’t have administrator privilege.

Affected platforms: 
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016; Windows 10, version 1507; Windows 10 Enterprise LTSB 2015; Windows 8.1
  • Server: Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012
Workaround: Do one of the following:
  • Perform the operation from a process that has administrator privilege.
  • Perform the operation from a node that doesn’t have CSV ownership.
Next steps: Microsoft is working on a resolution and will provide an update in an upcoming release.

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January 08, 2019
KB4480963
Mitigated
Last updated:
April 25, 2019
02:00 PM PT

Opened:
January 08, 2019
10:00 AM PT