Windows 8.1 and Windows Server 2012 R2

Find information on known issues for Windows 8.1 and Windows Server 2012 R2. Looking for a specific issue? Press CTRL + F (or Command + F if you are using a Mac) and enter your search term(s).


Known issues

This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.

SummaryOriginating updateStatusLast updated
Devices starting using PXE from a WDS or SCCM servers may fail to start
Devices that start up using Preboot Execution Environment (PXE) images from Windows Deployment Services (WDS) may fail to start with error "0xc0000001."

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June 11, 2019
KB4503276
Resolved
KB4512478
August 17, 2019
02:00 PM PT
Apps using Visual Basic 6 (VB6), VBA, and VBScript may stop responding with error
Applications that were made using Visual Basic 6 (VB6), macros using Visual Basic for Applications (VBA), and VBScript may stop responding and you may receive an error.

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August 13, 2019
KB4512488
Resolved
KB4517298
August 16, 2019
02:00 PM PT
System may be unresponsive after restart with certain McAfee antivirus products
Devices with McAfee Endpoint Security Threat Prevention 10.x, Host Intrusion Prevention 8.0, or VirusScan Enterprise 8.8 may be slow or unresponsive at startup.

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April 09, 2019
KB4493446
Resolved External
August 13, 2019
06:59 PM PT
MacOS may be unable to access network shares via CIFS or SMBv1 on Windows devices
You may receive an error on MacOS when trying to access network shares via CIFS or SMBv1 on Windows devices that installed updates on June 11, 2019 or later.

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June 11, 2019
KB4503276
Resolved External
August 09, 2019
07:03 PM PT
Japanese IME doesn't show the new Japanese Era name as a text input option
If previous dictionary updates are installed, the Japanese input method editor (IME) doesn't show the new Japanese Era name as a text input option.

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April 25, 2019
KB4493443
Mitigated
May 15, 2019
05:53 PM PT
Certain operations performed on a Cluster Shared Volume may fail
Certain operations, such as rename, performed on files or folders on a Cluster Shared Volume (CSV) may fail with the error, “STATUS_BAD_IMPERSONATION_LEVEL (0xC00000A5)”.

See details >
January 08, 2019
KB4480963
Mitigated
April 25, 2019
02:00 PM PT

Issue details

August 2019

DetailsOriginating updateStatusHistory
Apps using Visual Basic 6 (VB6), VBA, and VBScript may stop responding with error
After installing KB4512488, applications that were made using Visual Basic 6 (VB6), macros using Visual Basic for Applications (VBA), and scripts or apps using Visual Basic Scripting Edition (VBScript) may stop responding and you may receive an "invalid procedure call error."

Affected platforms:
  • Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1
  • Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2
Resolution: This issue was resolved in KB4517298. The ‘optional’ update is now available on Microsoft Update Catalog and Windows Server Update Services (WSUS).

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August 13, 2019
KB4512488
Resolved
KB4517298
Resolved:
August 16, 2019
02:00 PM PT

Opened:
August 14, 2019
03:34 PM PT
MacOS may be unable to access network shares via CIFS or SMBv1 on Windows devices
You may receive an error on your Apple MacOS device when trying to access network shares via CIFS or SMBv1 on a Windows devices that has installed updates on June 11, 2019 (KB4503276) or later. When you encounter this issue, in MacOS you may receive the error, “There was a problem connecting to the server “{Server Host Name}”. Check the server name or IP address, and then try again. If you continue to have problems, contact your system administrator.”

Affected platforms:
  • Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1
  • Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2
Resolution: For guidance on this issue, see the Apple support article If your Mac can't use NTLM to connect to a Windows server. There is no update for Windows needed for this issue.

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June 11, 2019
KB4503276
Resolved External
Last updated:
August 09, 2019
07:03 PM PT

Opened:
August 09, 2019
04:25 PM PT

July 2019

DetailsOriginating updateStatusHistory
Devices starting using PXE from a WDS or SCCM servers may fail to start
Devices that start up using Preboot Execution Environment (PXE) images from Windows Deployment Services (WDS) or System Center Configuration Manager (SCCM) may fail to start with the error "Status: 0xc0000001, Info: A required device isn't connected or can't be accessed" after installing KB4503276 on a WDS server.

Affected platforms:
  • Server: Windows Server 2008 SP2; Windows Server 2008 R2 SP1; Windows Server 2012; Windows Server 2012 R2; Windows Server 2016; Windows Server, version 1803; Windows Server 2019; Windows Server, version 1809; Windows Server, version 1903
Resolution: This issue was resolved in KB4512478.

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June 11, 2019
KB4503276
Resolved
KB4512478
Resolved:
August 17, 2019
02:00 PM PT

Opened:
July 10, 2019
02:51 PM PT

May 2019

DetailsOriginating updateStatusHistory
Japanese IME doesn't show the new Japanese Era name as a text input option
If previous dictionary updates are installed, the Japanese input method editor (IME) doesn't show the new Japanese Era name as a text input option.

Affected platforms:
  • Client: Windows 8.1
  • Server: Windows Server 2012 R2; Windows Server 2012
Workaround:
If you see any of the previous dictionary updates listed below, uninstall it from Programs and features > Uninstall or change a program. New words that were in previous dictionary updates are also in this update.
  • Update for Japanese Microsoft IME Standard Dictionary (15.0.2013)
  • Update for Japanese Microsoft IME Standard Extended Dictionary (15.0.2013)
  • Update for Japanese Microsoft IME Standard Dictionary (15.0.1215)
  • Update for Japanese Microsoft IME Standard Extended Dictionary (15.0.1215)
  • Update for Japanese Microsoft IME Standard Dictionary (15.0.1080)
  • Update for Japanese Microsoft IME Standard Extended Dictionary (15.0.1080)

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April 25, 2019
KB4493443
Mitigated
Last updated:
May 15, 2019
05:53 PM PT

Opened:
May 15, 2019
05:53 PM PT

April 2019

DetailsOriginating updateStatusHistory
System may be unresponsive after restart with certain McAfee antivirus products
Microsoft and McAfee have identified an issue on devices with McAfee Endpoint Security (ENS) Threat Prevention 10.x or McAfee Host Intrusion Prevention (Host IPS) 8.0 or McAfee VirusScan Enterprise (VSE) 8.8 installed. It may cause the system to have slow startup or become unresponsive at restart after installing this update. 

Affected platforms:
  • Client: Windows 8.1; Windows 7 SP1
  • Server: Windows Server 2012 R2; Windows Server 2008 R2 SP1
Resolution: This issue has been resolved. McAfee has released an automatic update to address this issue. Guidance for McAfee customers can be found in the following McAfee support articles:  

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April 09, 2019
KB4493446
Resolved External
Last updated:
August 13, 2019
06:59 PM PT

Opened:
April 09, 2019
10:00 AM PT

January 2019

DetailsOriginating updateStatusHistory
Certain operations performed on a Cluster Shared Volume may fail
Certain operations, such as rename, that you perform on files or folders that are on a Cluster Shared Volume (CSV) may fail with the error, “STATUS_BAD_IMPERSONATION_LEVEL (0xC00000A5)”. This occurs when you perform the operation on a CSV owner node from a process that doesn’t have administrator privilege.

Affected platforms: 
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016; Windows 10, version 1507; Windows 10 Enterprise LTSB 2015; Windows 8.1
  • Server: Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012
Workaround: Do one of the following:
  • Perform the operation from a process that has administrator privilege.
  • Perform the operation from a node that doesn’t have CSV ownership.
Next steps: Microsoft is working on a resolution and will provide an update in an upcoming release.

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January 08, 2019
KB4480963
Mitigated
Last updated:
April 25, 2019
02:00 PM PT

Opened:
January 08, 2019
10:00 AM PT