ITAgentSession::get_TotalWrapUpTime method (tapi3cc.h)

The get_TotalWrapUpTime method gets the number of seconds spent on ACD call wrap-up (after-call work) during this agent session (by this agent).

Syntax

HRESULT get_TotalWrapUpTime(
  [out] long *plWrapUpTime
);

Parameters

[out] plWrapUpTime

Pointer to total wrap-up time.

Return value

This method can return one of these values.

Return code	Description
S_OK	Method succeeded.
E_OUTOFMEMORY	Insufficient memory exists to perform the operation.
E_POINTER	The plWrapUpTime parameter is not a valid pointer.
LINEERR_	See lineGetAgentSessionInfo for error codes returned from this TAPI 2.1 function.
TAPI_E_TIMEOUT	The operation failed because the TAPI 3 DLL timed it out. The timeout interval is two minutes.

Remarks

This method wraps the TAPI 2.1 lineGetAgentSessionInfo function.

Requirements

Requirement	Value
Target Platform	Windows
Header	tapi3cc.h (include Tapi3.h)
Library	Uuid.lib
DLL	Tapi3.dll

See also

ITAgentSession

lineGetAgentSessionInfo