Error Codes

Windows Image Acquisition (WIA) functions and methods can return error codes from the following list:

Error Code Meaning Code
WIA_ERROR_BUSY The device is busy. Close any apps that are using this device or wait for it to finish and then try again. 0x80210006
WIA_ERROR_COVER_OPEN One or more of the device’s cover is open. 0x80210016
WIA_ERROR_DEVICE_COMMUNICATION Communication with the WIA device failed. Make sure that the device is powered on and connected to the PC. If the problem persists, disconnect and reconnect the device. 0x8021000A
WIA_ERROR_DEVICE_LOCKED The device is locked. Close any apps that are using this device or wait for it to finish and then try again. 0x8021000D
WIA_ERROR_EXCEPTION_IN_DRIVER The device driver threw an exception. 0x8021000E
WIA_ERROR_GENERAL_ERROR An unknown error has occurred with the WIA device. 0x80210001
WIA_ERROR_INCORRECT_HARDWARE_SETTING There is an incorrect setting on the WIA device. 0x8021000C
WIA_ERROR_INVALID_COMMAND The device doesn't support this command. 0x8021000B
WIA_ERROR_INVALID_DRIVER_RESPONSE The response from the driver is invalid. 0x8021000F
WIA_ERROR_ITEM_DELETED The WIA device was deleted. It's no longer available. 0x80210009
WIA_ERROR_LAMP_OFF The scanner's lamp is off. 0x80210017
WIA_ERROR_MAXIMUM_PRINTER_ENDORSER_COUNTER A scan job was interrupted because an Imprinter/Endorser item reached the maximum valid value for WIA_IPS_PRINTER_ENDORSER_COUNTER, and was reset to 0. This feature is available with Windows 8 and later versions of Windows. 0x80210021
WIA_ERROR_MULTI_FEED A scan error occurred because of a multiple page feed condition. This feature is available with Windows 8 and later versions of Windows. 0x80210020
WIA_ERROR_OFFLINE The device is offline. Make sure the device is powered on and connected to the PC. 0x80210005
WIA_ERROR_PAPER_EMPTY There are no documents in the document feeder. 0x80210003
WIA_ERROR_PAPER_JAM Paper is jammed in the scanner's document feeder. 0x80210002
WIA_ERROR_PAPER_PROBLEM An unspecified problem occurred with the scanner's document feeder. 0x80210004
WIA_ERROR_WARMING_UP The device is warming up. 0x80210007
WIA_ERROR_USER_INTERVENTION There is a problem with the WIA device. Make sure that the device is turned on, online, and any cables are properly connected. 0x80210008
WIA_S_NO_DEVICE_AVAILABLE No scanner device was found. Make sure the device is online, connected to the PC, and has the correct driver installed on the PC. 0x80210015