MyAnalytics plans and environments

Availability of features

The MyAnalytics Dashboard, Digests, Insights Outlook add-in, and Inline suggestions are available to users whose organization uses the following Microsoft 365 or Office 365 plans.

Plan Service plan
  • Microsoft 365 E3
  • Microsoft 365 Business
  • Microsoft 365 A3 for faculty/students
  • Office 365 E3
  • Office 365 E1
  • Office 365 A3 for faculty/students
  • Office 365 E3 Developer
  • Office 365 G3
  • Office 365 G1
  • Business Premium
  • Business Essentials
  • Insights by MyAnalytics
  • Microsoft 365 E5
  • Microsoft 365 E5 without Audio Conferencing      
  • Office 365 Enterprise E5
  • Office 365 Nonprofit E5
  • Office 365 G5
  • MyAnalytics add-in
  • MyAnalytics (Full) and Insights by MyAnalytics
  • Microsoft 365 A5 for faculty/students
  • Office 365 A5 for faculty/students
  • MyAnalytics (Full)


    Features in the MyAnalytics (Full) service plan

    The following features are available only in the MyAnalytics (Full) service plan.

    Access to MyAnalytics elements

    After users get assigned licenses with a MyAnalytics service plan, they get access to the following MyAnalytics elements based on their service plan.

    Element Approximate timeframe
    Welcome email Sent to existing Office 365 users a few days (up to four weeks) after license assignment; sent to new users approximately four weeks after license assignment
    Dashboard Available a few days after license assignment
    Digests Sent the Monday of the first week after the welcome email
    Inline suggestions Available about one day after license assignment
    Insights Outlook add-in Available about one day after license assignment


    Environment support

    Office 365 environments that are supported

    • Worldwide Multi-tenant
    • Dedicated Multi-tenant
    • Government Community Cloud (GCC)

    Office 365 environments that are not supported

    • GCC-High
    • DoD
    • Office 365 Germany
    • Office 365 Operated by 21Vianet

    Browser support

    You can use the following web browsers to view your MyAnalytics dashboard.

    • Microsoft Edge or Edge Chromium (coming soon)
    • Microsoft Internet Explorer version 10 or 11
    • Google Chrome (latest version)
    • Apple Safari (latest version)
    • Mozilla Firefox (latest version)

    As an Outlook Add-in, the Insights Outlook Add-in requires a browser compatible with your system's platform and operating system. For details, see Browsers used by Office Add-ins.

    Language support

    MyAnalytics is available in the same languages as Microsoft Office. See What languages is Office available in?.

    Prerequisites and exclusions

    • Microsoft Exchange Online is required for MyAnalytics and the Outlook add-in.

    • Licensing exclusion - Shared mailboxes cannot use and are not supported by the MyAnalytics service plan.

    Outlook support and prerequisites