MyAnalytics plans and environments

Availability of features

The following table lists which user experiences are available depending on what Microsoft 365 or Office 365 plan your organization uses.

Plan Service plan User experience currently available
  • Microsoft 365 E3
  • Microsoft 365 Business
  • Microsoft 365 A3 for faculty/students
  • Office 365 E3
  • Office 365 E1
  • Office 365 A3 for faculty/students
  • Office 365 E3 Developer
  • Office 365 G3
  • Office 365 G1
  • Business Premium
  • Business Essentials


  • Insights by
    MyAnalytics

    Dashboard,
    Insights Outlook Add-in, and
    Email digests (Email digests are rolling out to users now through December 2019)
    Inline suggestions (Inline suggestions are rolling out to users starting in November 2019)
  • Microsoft 365 E5
  • Microsoft 365 E5 without Audio Conferencing
  • Office 365 Enterprise E5
  • Office 365 Nonprofit E5
  • Office 365 G5
  • MyAnalytics add-on
  • MyAnalytics (Full)
    and
    Insights by MyAnalytics
    Dashboard,
    Insights Outlook Add-in,
    Email digests, and
    Inline suggestions
  • Microsoft 365 A5 for faculty/students
  • Office 365 A5 for faculty/students
  • MyAnalytics (Full) Dashboard,
    Insights Outlook Add-in,
    Email digests, and
    Inline suggestions

    Note

    For more information about the plans that offer these user experiences, see Office 365 business plans.

    Access to MyAnalytics elements

    After users get assigned licenses with a MyAnalytics service plan, they get access to the following MyAnalytics elements based on their service plan.

    Element Approximate timeframe
    Welcome email Sent to existing Office 365 users a few days (up to four weeks) after license assignment; sent to new users approximately four weeks after license assignment
    Dashboard Available a few days after license assignment
    Email digests Sent the Monday of the first week after the welcome email
    Inline suggestions Available about one day after license assignment
    Insights Outlook add-in Available about one day after license assignment

    Note

    Environment support

    Office 365 environments that are supported

    • Worldwide Multi-tenant
    • Dedicated Multi-tenant
    • GCC

    Office 365 environments that are not supported

    • GCC-High
    • DoD
    • Office 365 Germany
    • Office 365 Operated by 21Vianet

    Browser support

    You can use the following web browsers to view your MyAnalytics dashboard:

    • Microsoft Edge or Edge Chromium (coming soon)
    • Microsoft Internet Explorer version 10 or 11
    • Google Chrome (latest version)
    • Apple Safari (latest version)
    • Mozilla Firefox (latest version)

    As an Outlook Add-in, the Insights Outlook Add-in requires a browser compatible with your system's platform and operating system. For details, see Browsers used by Office Add-ins.

    Language support

    MyAnalytics is available in the same languages as Microsoft Office. See What languages is Office available in?

    Prerequisites and exclusions

    • Microsoft Exchange Online is required for MyAnalytics and the Outlook add-in.

    • Licensing exclusion: Shared mailboxes cannot use and are not supported by the MyAnalytics service plan.

    Outlook support and prerequisites

    MyAnalytics feature Supported in Outlook 2013? Supported in Outlook 2016? Mobile support?
    Outlook Add-in Yes, when the add-in commands are enabled for the Outlook add-in. For details, see Add-in commands for Outlook. Yes No
    Inline suggestions No Yes, when actionable messages are supported and enabled. For details, see Actionable messages in Outlook and Office 365 Groups. No