MyAnalytics plans and environments

Availability of features

The following table lists which user experiences are available depending on what Microsoft 365 or Office 365 plan your organization uses.

Plan          Service plan User experience currently available
  • Microsoft 365 E3
  • Microsoft 365 Business
  • Microsoft 365 A3 for faculty/students
  • Office 365 E3
  • Office 365 E1
  • Office 365 A3 for faculty/students
  • Office 365 E3 Developer
  • Business Premium
  • Business Essentials

  • Insights by

    Insights Outlook Add-in
    (other MyAnalytics elements
    will be made available in the future)
  • Microsoft 365 E5
  • Microsoft 365 E5 without Audio Conferencing
  • Office 365 Enterprise E5
  • Office 365 Nonprofit E5
  • Office 365 G5
  • MyAnalytics add-on
  • MyAnalytics (Full)
    Insights by MyAnalytics
    Insights Outlook Add-in,
    Email digest, and
    Inline suggestions
  • Microsoft 365 A5 for faculty/students
  • Office 365 A5 for faculty/students
  • MyAnalytics (Full) Dashboard,
    Insights Outlook Add-in,
    Email digest, and
    Inline suggestions


    • To provide a great experience for users and customers, we are rolling out the features of MyAnalytics gradually, with the ultimate goal of achieving feature parity among all plans. We will announce each new feature release in the Message center.
    • Email read statistics are available only in the MyAnalytics (Full) service plan.

    For more information about the plans that offer these user experiences, see Office 365 business plans.

    Environment support

    Office 365 environments that are supported

    • Worldwide Multi-tenant
    • Dedicated Multi-tenant
    • GCC

    Office 365 environments that are not supported

    • GCC-High
    • DoD
    • Office 365 Germany
    • Office 365 Operated by 21Vianet

    Language support

    MyAnalytics is available in the same languages as Microsoft Office. See What languages is Office available in?

    Prerequisites and exclusions

    • Microsoft Exchange Online is required for MyAnalytics and the Outlook add-in.

    • Licensing exclusion: Shared mailboxes cannot use and are not supported by the MyAnalytics service plan.

    Outlook support and prerequisites

    MyAnalytics feature Supported in Outlook 2016? Supported in Outlook 2013? Mobile support?
    Outlook Add-in Yes, when the add-in commands are enabled for the Outlook add-in. For details, see Add-in commands for Outlook. Yes No
    Inline suggestions No Yes, when actionable messages are supported and enabled. For details, see Actionable messages in Outlook and Office 365 Groups. No