PhoneToCaseProcess entity reference
Phone To Case Process Business Process Flow
Added by: Service Solution
Messages
Message | SDK class or method |
---|---|
Create | CreateRequest or Create |
Delete | DeleteRequest or Delete |
Retrieve | RetrieveRequest or Retrieve |
RetrieveMultiple | RetrieveMultipleRequest or RetrieveMultiple |
SetState | SetStateRequest |
Update | UpdateRequest or Update |
Properties
Property | Value |
---|---|
CollectionSchemaName | PhoneToCaseProcesses |
DisplayCollectionName | Phone To Case Process |
DisplayName | Phone To Case Process |
EntitySetName | phonetocaseprocesses |
IsBPFEntity | True |
LogicalCollectionName | phonetocaseprocesses |
LogicalName | phonetocaseprocess |
OwnershipType | OrganizationOwned |
PrimaryIdAttribute | businessprocessflowinstanceid |
PrimaryNameAttribute | name |
SchemaName | PhoneToCaseProcess |
Writable attributes
These attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.
- ActiveStageId
- ActiveStageStartedOn
- BusinessProcessFlowInstanceId
- CompletedOn
- ImportSequenceNumber
- IncidentId
- Name
- OverriddenCreatedOn
- ProcessId
- StateCode
- StatusCode
- TimeZoneRuleVersionNumber
- TransactionCurrencyId
- TraversedPath
- UTCConversionTimeZoneCode
ActiveStageId
Property | Value |
---|---|
Description | Unique identifier of the active stage for the Business Process Flow instance. |
DisplayName | Active Stage |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | activestageid |
RequiredLevel | None |
Targets | processstage |
Type | Lookup |
ActiveStageStartedOn
Property | Value |
---|---|
DateTimeBehavior | UserLocal |
Description | Date and time when current active stage is started. |
DisplayName | Active Stage Started On |
Format | DateOnly |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | activestagestartedon |
RequiredLevel | None |
Type | DateTime |
BusinessProcessFlowInstanceId
Property | Value |
---|---|
Description | Unique identifier for Phone To Case Process bpf entity instances |
DisplayName | Phone To Case Process Instance Id |
IsValidForForm | False |
IsValidForRead | True |
IsValidForUpdate | False |
LogicalName | businessprocessflowinstanceid |
RequiredLevel | SystemRequired |
Type | Uniqueidentifier |
CompletedOn
Property | Value |
---|---|
DateTimeBehavior | UserLocal |
Description | Date and time when Business Process Flow instance is completed. |
DisplayName | Completed On |
Format | DateOnly |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | completedon |
RequiredLevel | None |
Type | DateTime |
ImportSequenceNumber
Property | Value |
---|---|
Description | Sequence number of the import that created this record. |
DisplayName | Import Sequence Number |
Format | None |
IsValidForForm | False |
IsValidForRead | True |
IsValidForUpdate | False |
LogicalName | importsequencenumber |
MaxValue | 2147483647 |
MinValue | -2147483648 |
RequiredLevel | None |
Type | Integer |
IncidentId
Property | Value |
---|---|
Description | Unique identifier of the workflow associated to the Business Process Flow instance. |
DisplayName | Incident |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | incidentid |
RequiredLevel | None |
Targets | incident |
Type | Lookup |
Name
Property | Value |
---|---|
Description | Process Name. |
DisplayName | Process Name |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | name |
MaxLength | 200 |
RequiredLevel | ApplicationRequired |
Type | String |
OverriddenCreatedOn
Property | Value |
---|---|
DateTimeBehavior | UserLocal |
Description | Date and time that the record was migrated. |
DisplayName | Record Created On |
Format | DateOnly |
IsValidForForm | False |
IsValidForRead | True |
IsValidForUpdate | False |
LogicalName | overriddencreatedon |
RequiredLevel | None |
Type | DateTime |
ProcessId
Property | Value |
---|---|
Description | Unique identifier of the workflow associated to the Business Process Flow instance. |
DisplayName | Process |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | processid |
RequiredLevel | None |
Targets | workflow |
Type | Lookup |
StateCode
Property | Value |
---|---|
Description | Shows whether the Delve action record is pending, completed, or tracking. |
DisplayName | Status |
IsValidForCreate | False |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | statecode |
RequiredLevel | SystemRequired |
Type | State |
StateCode Choices/Options
Value | Label | DefaultStatus | InvariantName |
---|---|---|---|
0 | Active | 1 | Active |
1 | Inactive | 2 | Inactive |
StatusCode
Property | Value |
---|---|
Description | Select the delve action record status. |
DisplayName | Status Reason |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | statuscode |
RequiredLevel | None |
Type | Status |
StatusCode Choices/Options
Value | Label | State |
---|---|---|
1 | Active | 0 |
2 | Finished | 1 |
3 | Aborted | 1 |
TimeZoneRuleVersionNumber
Property | Value |
---|---|
Description | For internal use only. |
DisplayName | Time Zone Rule Version Number |
Format | None |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | timezoneruleversionnumber |
MaxValue | 2147483647 |
MinValue | -1 |
RequiredLevel | None |
Type | Integer |
TransactionCurrencyId
Property | Value |
---|---|
Description | Choose the local currency for the record to make sure budgets are reported in the correct currency. |
DisplayName | Currency |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | transactioncurrencyid |
RequiredLevel | None |
Targets | transactioncurrency |
Type | Lookup |
TraversedPath
Property | Value |
---|---|
Description | Comma delimited string of process stage ids that represent visited stages of the Business Process Flow instance. |
DisplayName | Traversed Path |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | traversedpath |
MaxLength | 1250 |
RequiredLevel | None |
Type | String |
UTCConversionTimeZoneCode
Property | Value |
---|---|
Description | Time zone code that was in use when the record was created. |
DisplayName | UTC Conversion Time Zone Code |
Format | None |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | utcconversiontimezonecode |
MaxValue | 2147483647 |
MinValue | -1 |
RequiredLevel | None |
Type | Integer |
Read-only attributes
These attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.
- ActiveStageIdName
- CreatedBy
- CreatedByName
- CreatedByYomiName
- CreatedOn
- CreatedOnBehalfBy
- CreatedOnBehalfByName
- CreatedOnBehalfByYomiName
- Duration
- ExchangeRate
- IncidentIdName
- ModifiedBy
- ModifiedByName
- ModifiedByYomiName
- ModifiedOn
- ModifiedOnBehalfBy
- ModifiedOnBehalfByName
- ModifiedOnBehalfByYomiName
- OrganizationId
- OrganizationIdName
- ProcessIdName
- TransactionCurrencyIdName
- VersionNumber
ActiveStageIdName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | activestageidname |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
CreatedBy
Property | Value |
---|---|
Description | Unique identifier of the user who created the record. |
DisplayName | Created By |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | createdby |
RequiredLevel | None |
Targets | systemuser |
Type | Lookup |
CreatedByName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | createdbyname |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
CreatedByYomiName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | createdbyyominame |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
CreatedOn
Property | Value |
---|---|
DateTimeBehavior | UserLocal |
Description | Date and time when the record was created. |
DisplayName | Created On |
Format | DateAndTime |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | createdon |
RequiredLevel | None |
Type | DateTime |
CreatedOnBehalfBy
Property | Value |
---|---|
Description | Unique identifier of the delegate user who created the record. |
DisplayName | Created By (Delegate) |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | createdonbehalfby |
RequiredLevel | None |
Targets | systemuser |
Type | Lookup |
CreatedOnBehalfByName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | createdonbehalfbyname |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
CreatedOnBehalfByYomiName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | createdonbehalfbyyominame |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
Duration
Property | Value |
---|---|
Description | Duration between completed on and started on, used by business process flow. |
DisplayName | Duration |
Format | Duration |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | duration |
MaxValue | 2147483647 |
MinValue | 0 |
RequiredLevel | None |
Type | Integer |
ExchangeRate
Property | Value |
---|---|
Description | Shows the conversion rate of the record's currency. The exchange rate is used to convert all money fields in the record from the local currency to the system's default currency. |
DisplayName | Exchange Rate |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | exchangerate |
MaxValue | 100000000000 |
MinValue | 0.0000000001 |
Precision | 10 |
RequiredLevel | None |
Type | Decimal |
IncidentIdName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | incidentidname |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
ModifiedBy
Property | Value |
---|---|
Description | Unique identifier of the user who modified the record. |
DisplayName | Modified By |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | modifiedby |
RequiredLevel | None |
Targets | systemuser |
Type | Lookup |
ModifiedByName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | modifiedbyname |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
ModifiedByYomiName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | modifiedbyyominame |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
ModifiedOn
Property | Value |
---|---|
DateTimeBehavior | UserLocal |
Description | Date and time when the record was modified. |
DisplayName | Modified On |
Format | DateAndTime |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | modifiedon |
RequiredLevel | None |
Type | DateTime |
ModifiedOnBehalfBy
Property | Value |
---|---|
Description | Unique identifier of the delegate user who modified the record. |
DisplayName | Modified By (Delegate) |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | modifiedonbehalfby |
RequiredLevel | None |
Targets | systemuser |
Type | Lookup |
ModifiedOnBehalfByName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | modifiedonbehalfbyname |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
ModifiedOnBehalfByYomiName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | modifiedonbehalfbyyominame |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
OrganizationId
Property | Value |
---|---|
Description | Unique identifier for the organization |
DisplayName | Organization Id |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | organizationid |
RequiredLevel | SystemRequired |
Targets | organization |
Type | Lookup |
OrganizationIdName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | organizationidname |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
ProcessIdName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | processidname |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
TransactionCurrencyIdName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | transactioncurrencyidname |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
VersionNumber
Property | Value |
---|---|
Description | Version Number |
DisplayName | Version Number |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | versionnumber |
MaxValue | 9223372036854775807 |
MinValue | -9223372036854775808 |
RequiredLevel | None |
Type | BigInt |
One-To-Many Relationships
Listed by SchemaName.
- PhoneToCaseProcess_SyncErrors
- phonetocaseprocess_AsyncOperations
- lk_phonetocaseprocess_workflowlogs
- phonetocaseprocess_MailboxTrackingFolders
- phonetocaseprocess_ProcessSession
- phonetocaseprocess_BulkDeleteFailures
- phonetocaseprocess_PrincipalObjectAttributeAccesses
PhoneToCaseProcess_SyncErrors
Added by: System Solution Solution
Same as the PhoneToCaseProcess_SyncErrors many-to-one relationship for the syncerror entity.
Property | Value |
---|---|
ReferencingEntity | syncerror |
ReferencingAttribute | regardingobjectid |
IsHierarchical | False |
IsCustomizable | True |
ReferencedEntityNavigationPropertyName | PhoneToCaseProcess_SyncErrors |
AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
CascadeConfiguration | Assign: Cascade Delete: Cascade Merge: Cascade Reparent: Cascade Share: Cascade Unshare: Cascade |
phonetocaseprocess_AsyncOperations
Added by: System Solution Solution
Same as the phonetocaseprocess_AsyncOperations many-to-one relationship for the asyncoperation entity.
Property | Value |
---|---|
ReferencingEntity | asyncoperation |
ReferencingAttribute | regardingobjectid |
IsHierarchical | False |
IsCustomizable | True |
ReferencedEntityNavigationPropertyName | phonetocaseprocess_AsyncOperations |
AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
CascadeConfiguration | Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
lk_phonetocaseprocess_workflowlogs
Added by: System Solution Solution
Same as the lk_phonetocaseprocess_workflowlogs many-to-one relationship for the workflowlog entity.
Property | Value |
---|---|
ReferencingEntity | workflowlog |
ReferencingAttribute | asyncoperationid |
IsHierarchical | False |
IsCustomizable | True |
ReferencedEntityNavigationPropertyName | workflowlogs_phonetocaseprocess |
AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: |
CascadeConfiguration | Assign: Cascade Delete: Cascade Merge: Cascade Reparent: Cascade Share: Cascade Unshare: Cascade |
phonetocaseprocess_MailboxTrackingFolders
Added by: System Solution Solution
Same as the phonetocaseprocess_MailboxTrackingFolders many-to-one relationship for the mailboxtrackingfolder entity.
Property | Value |
---|---|
ReferencingEntity | mailboxtrackingfolder |
ReferencingAttribute | regardingobjectid |
IsHierarchical | False |
IsCustomizable | True |
ReferencedEntityNavigationPropertyName | phonetocaseprocess_MailboxTrackingFolders |
AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
phonetocaseprocess_ProcessSession
Added by: System Solution Solution
Same as the phonetocaseprocess_ProcessSession many-to-one relationship for the processsession entity.
Property | Value |
---|---|
ReferencingEntity | processsession |
ReferencingAttribute | regardingobjectid |
IsHierarchical | False |
IsCustomizable | True |
ReferencedEntityNavigationPropertyName | phonetocaseprocess_ProcessSession |
AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
CascadeConfiguration | Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
phonetocaseprocess_BulkDeleteFailures
Added by: System Solution Solution
Same as the phonetocaseprocess_BulkDeleteFailures many-to-one relationship for the bulkdeletefailure entity.
Property | Value |
---|---|
ReferencingEntity | bulkdeletefailure |
ReferencingAttribute | regardingobjectid |
IsHierarchical | False |
IsCustomizable | True |
ReferencedEntityNavigationPropertyName | phonetocaseprocess_BulkDeleteFailures |
AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
phonetocaseprocess_PrincipalObjectAttributeAccesses
Added by: System Solution Solution
Same as the phonetocaseprocess_PrincipalObjectAttributeAccesses many-to-one relationship for the principalobjectattributeaccess entity.
Property | Value |
---|---|
ReferencingEntity | principalobjectattributeaccess |
ReferencingAttribute | objectid |
IsHierarchical | False |
IsCustomizable | True |
ReferencedEntityNavigationPropertyName | phonetocaseprocess_PrincipalObjectAttributeAccesses |
AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
Many-To-One Relationships
Each Many-To-One relationship is defined by a corresponding One-To-Many relationship with the related entity. Listed by SchemaName.
- lk_phonetocaseprocess_createdby
- lk_phonetocaseprocess_createdonbehalfby
- lk_phonetocaseprocess_modifiedby
- lk_phonetocaseprocess_modifiedonbehalfby
- organization_phonetocaseprocess
- lk_phonetocaseprocess_activestageid
- lk_phonetocaseprocess_processid
- transactioncurrency_phonetocaseprocess
- lk_phonetocaseprocess_incidentid
lk_phonetocaseprocess_createdby
Added by: System Solution Solution
See the lk_phonetocaseprocess_createdby one-to-many relationship for the systemuser entity.
lk_phonetocaseprocess_createdonbehalfby
Added by: System Solution Solution
See the lk_phonetocaseprocess_createdonbehalfby one-to-many relationship for the systemuser entity.
lk_phonetocaseprocess_modifiedby
Added by: System Solution Solution
See the lk_phonetocaseprocess_modifiedby one-to-many relationship for the systemuser entity.
lk_phonetocaseprocess_modifiedonbehalfby
Added by: System Solution Solution
See the lk_phonetocaseprocess_modifiedonbehalfby one-to-many relationship for the systemuser entity.
organization_phonetocaseprocess
Added by: System Solution Solution
See the organization_phonetocaseprocess one-to-many relationship for the organization entity.
lk_phonetocaseprocess_activestageid
Added by: System Solution Solution
See the lk_phonetocaseprocess_activestageid one-to-many relationship for the processstage entity.
lk_phonetocaseprocess_processid
Added by: System Solution Solution
See the lk_phonetocaseprocess_processid one-to-many relationship for the workflow entity.
transactioncurrency_phonetocaseprocess
Added by: System Solution Solution
See the transactioncurrency_phonetocaseprocess one-to-many relationship for the transactioncurrency entity.
lk_phonetocaseprocess_incidentid
See the lk_phonetocaseprocess_incidentid one-to-many relationship for the incident entity.
See also
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