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Download and install the Dynamics 365 Guides apps (PC and HoloLens)

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After your admin installs the Dynamics 365 Guides solution and assigns licenses, set up the Guides PC authoring app and the HoloLens app. The HoloLens app has an Author mode and an Operate mode.

If you can't access Microsoft Store because of company policies, contact your admin about distributing the app. If you're an admin, and your company uses Microsoft Store for Business to distribute your apps, you can have users install the apps either from your organization's private store or from an email link that you send.

Prerequisites

Download the PC app

  1. On your computer, access Microsoft Dynamics 365 Guides from the Microsoft Store.

  2. Select Install to download and install the Guides application.

    Tip

    You can make sure that the PC app is automatically updated to be compatible with the latest Dynamics 365 Guides solution version by turning on the Update apps automatically setting in the Microsoft Store.

  3. Open and sign in to the PC app.

Launch the HoloLens app

Dynamics 365 Guides is pre-installed on all HoloLens 2 devices and is pinned to the Start menu. Use the Start gesture to open the Start menu. Learn how to sign in to the HoloLens app.

Note

If Dynamics 365 Guides isn't pinned to the Start menu, learn how to install and sign in to the HoloLens app.

We recommend that you update HoloLens to newer versions when they become available. For information about how to use Windows Update for Business, see Manage updates to HoloLens. You can also manually update your HoloLens.

Tip

You can make sure that the HoloLens app is automatically updated to be compatible with the latest Dynamics 365 Guides solution version by turning on the Update apps automatically setting in the Microsoft Store.

Distribute the apps through Microsoft Store for Business

Follow these steps if you're an admin and your company uses Microsoft Store for Business to distribute your apps.

  1. Open Microsoft Store for Business.

  2. Get the apps.

  3. Select one of the following distribution methods: