New Support Request option in the Business Central Administration Center


Some of the functionality described in these release notes has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enabled for Public preview General availability
Admins, makers, or analysts, automatically October 2019

Feature details

In the Business Central Administration Center, a new support option will improve the support process for partners. In the Dynamics shell click the question mark to see New Support Request. You will then be directed to a new portal to enter support tickets for Business Central. To get updates and manage the support request, you will use the new portal. The Business Central Administration Center is the new starting point so partners have clear direction on where to enter the tickets.