Windows 10, version 1903 and Windows Server, version 1903

Find information on known issues and the status of the rollout for Windows 10, version 1903 and Windows Server, version 1903. Looking for a specific issue? Press CTRL + F (or Command + F if you are using a Mac) and enter your search term(s).

Current status as of September 26, 2019:   
Windows 10, version 1903 (the May 2019 Update) is designated ready for broad deployment for all users via Windows Update.

As devices running the Home, Pro, and Pro for Workstation editions of Windows 10, version 1803 (the April 2018 Update) will reach end of service on November 12, 2019, we are broadly updating these devices, as well as those running earlier versions of Windows 10 that are past end of service, to keep these devices both supported and receiving monthly updates. If you are not offered the Windows 10, version 1903 feature update, please check below for known issues and safeguard holds that may affect your device.

We recommend commercial customers running earlier versions of Windows 10 begin broad deployments of Windows 10, version 1903 in their organizations.

Note Follow @WindowsUpdate to find out when new content is published to the release information dashboard.

Known issues

This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.

SummaryOriginating updateStatusLast updated
TLS connections might fail or timeout
Transport Layer Security (TLS) connections might fail or timeout when connecting or attempting a resumption.

See details >
OS Build 18362.418

October 08, 2019
KB4517389
Mitigated External
November 05, 2019
03:36 PM PT
Unable to create local users in Chinese, Japanese and Korean during device setup
You might be unable to create users in Chinese, Japanese and Korean using Input Method Editor (IME) during OOBE.

See details >
OS Build 18362.356

September 10, 2019
KB4515384
Mitigated
October 29, 2019
05:15 PM PT
Cannot launch Camera app
Microsoft and Intel have identified an issue affecting Intel RealSense SR300 or Intel RealSense S200 camera apps.

See details >
OS Build 18362.116

May 21, 2019
KB4505057
Resolved
KB4501375
June 27, 2019
10:00 AM PT
Unable to discover or connect to Bluetooth devices using some Qualcomm adapters
Microsoft has identified compatibility issues with some versions of Qualcomm Bluetooth radio drivers.

See details >
OS Build 18362.116

May 20, 2019
KB4505057
Resolved
KB4517389
October 08, 2019
10:00 AM PT
Unable to discover or connect to Bluetooth devices using some Realtek adapters
Microsoft has identified compatibility issues with some versions of Realtek Bluetooth radio drivers.

See details >
OS Build 18362.116

May 21, 2019
KB4505057
Mitigated
October 25, 2019
04:21 PM PT
Safeguard on certain devices with some Intel and Broadcom Wi-Fi adapters
Some devices with Intel Centrino 6205/6235 and Broadcom 802.11ac Wi-Fi cards may experience compatibility issues.

See details >
N/A

Resolved
KB4522355
October 24, 2019
10:00 AM PT
dGPU occasionally disappear from device manager on Surface Book 2
Some apps or games may close or fail to open on Surface Book 2 devices with Nvidia dGPU.

See details >
OS Build 18362.145

May 29, 2019
KB4497935
Resolved
October 18, 2019
04:33 PM PT
Intermittent issues when printing
The print spooler service may intermittently have issues completing a print job and results print job failure.

See details >
OS Build 18362.357

September 23, 2019
KB4522016
Resolved
KB4517389
October 08, 2019
10:00 AM PT
Updates may fail to install and you may receive Error 0x80073701
Installation of updates may fail and you may receive error code 0x80073701.

See details >
OS Build 18362.145

May 29, 2019
KB4497935
Investigating
August 16, 2019
04:28 PM PT
Intermittent loss of Wi-Fi connectivity
Some older devices may experience loss of Wi-Fi connectivity due to an outdated Qualcomm driver.

See details >
OS Build 18362.116

May 21, 2019
KB4505057
Mitigated External
August 01, 2019
08:44 PM PT
Gamma ramps, color profiles, and night light settings do not apply in some cases
Microsoft has identified some scenarios where gamma ramps, color profiles and night light settings may stop working.

See details >
OS Build 18362.116

May 21, 2019
KB4505057
Mitigated
KB4505903
August 01, 2019
06:27 PM PT
Intel Audio displays an intcdaud.sys notification
Devices with a range of Intel Display Audio device drivers may experience battery drain.

See details >
OS Build 18362.116

May 21, 2019
KB4505057
Mitigated
May 21, 2019
04:47 PM PT

Issue details

November 2019

DetailsOriginating updateStatusHistory
TLS connections might fail or timeout
Updates for Windows released October 8, 2019 or later provide protections, tracked by CVE-2019-1318, against an attack that could allow unauthorized access to information or data within TLS connections. This type of attack is known as a man-in-the-middle exploit. Windows might fail to connect to TLS clients and servers that do not support Extended Master Secret for resumption (RFC 7627). Lack of RFC support might cause one or more of the following errors or logged events:
  • "The request was aborted: Could not create SSL/TLS secure Channel"
  • SCHANNEL event 36887 is logged in the System event log with the description, "A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 20.​"
Affected platforms:
  • Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1
  • Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2

Next Steps: Connections between two devices running any supported version of Windows should not have this issue when fully updated. There is no update for Windows needed for this issue. These changes are required to address a security issue and security compliance. For information, see KB4528489.

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OS Build 18362.418

October 08, 2019
KB4517389
Mitigated External
Last updated:
November 05, 2019
03:36 PM PT

Opened:
November 05, 2019
03:36 PM PT

October 2019

DetailsOriginating updateStatusHistory
Unable to create local users in Chinese, Japanese and Korean during device setup
When setting up a new Windows device using the Out of Box Experience (OOBE), you might be unable to create a local user when using Input Method Editor (IME). This issue might affect you if you are using the IME for Chinese, Japanese, or Korean languages.

Note This issue does not affect using a Microsoft Account during OOBE.

Affected platforms:
  • Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709
  • Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709
Workaround: To mitigate this issue, set the keyboard language to English during user creation or use a Microsoft Account to complete OOBE. You can set the keyboard language back to your preferred language after user creation. Once the OOBE is done and you are at the desktop, you can rename the current user using these instructions. If you prefer to create a new local user, see KB4026923.

Next steps: We are working on a resolution and estimate a solution will be available in late November.

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OS Build 18362.356

September 10, 2019
KB4515384
Mitigated
Last updated:
October 29, 2019
05:15 PM PT

Opened:
October 29, 2019
05:15 PM PT
Unable to discover or connect to Bluetooth devices using some Qualcomm adapters
Microsoft has identified compatibility issues with some driver versions for Bluetooth radios made by Qualcomm. To safeguard your update experience, we have applied a compatibility hold on devices with affected driver versions for Qualcomm Bluetooth radios from being offered Windows 10, version 1903 or Windows Server, version 1903 until the driver has been updated.

Affected platforms:
  • Client: Windows 10, version 1903
  • Server: Windows Server, version 1903
Resolution: This issue was resolved in KB4517389 and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to offered Windows 10, version 1903 or Windows Server, version 1903.

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OS Build 18362.116

May 20, 2019
KB4505057
Resolved
KB4517389
Resolved:
October 08, 2019
10:00 AM PT

Opened:
October 25, 2019
04:21 PM PT

September 2019

DetailsOriginating updateStatusHistory
Safeguard on certain devices with some Intel and Broadcom Wi-Fi adapters
Microsoft and NEC have found incompatibility issues with Intel Centrino 6205/6235 and Broadcom 802.11ac Wi-Fi cards when running Windows 10, version 1903 on specific models of NEC devices. If these devices are updated to Windows 10, version 1903, they will no longer be able to use any Wi-Fi connections. The Wi-Fi driver may have a yellow exclamation point in device manager. The task tray icon for networking may show the icon for no internet and Network & Internet settings may not show any Wi-Fi networks.

To safeguard your update experience, we have applied a compatibility hold on the affected devices from being offered Windows 10, version 1903.

Affected platforms:
  • Client: Windows 10, version 1903
Resolution: This issue was resolved in KB4522355. The safeguard hold is estimated to be removed in mid-November.

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N/A

Resolved
KB4522355
Resolved:
October 24, 2019
10:00 AM PT

Opened:
September 13, 2019
05:25 PM PT
Intermittent issues when printing
Applications and printer drivers that leverage the Windows Javascript engine (jscript.dll) for processing print jobs might experience one or more of the following symptoms:
  • Applications interacting with the V4 printer driver might close or error when printing. Issues might only be encountered when printing but might also be encountered at any time the app is running, depending on when the app interacts with the print driver.
  • The printer spooler service (spoolsv.exe) might close or error in jscript.dll with exception code 0xc0000005 causing the print jobs to stop processing. Only part of the print job might print and the rest might be canceled or error.
Affected platforms:
  • Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1
  • Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2
Resolution: This issue was resolved in KB4517389.

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OS Build 18362.357

September 23, 2019
KB4522016
Resolved
KB4517389
Resolved:
October 08, 2019
10:00 AM PT

Opened:
September 30, 2019
06:26 PM PT

August 2019

DetailsOriginating updateStatusHistory
Updates may fail to install and you may receive Error 0x80073701
Installation of updates may fail and you may receive the error message, "Updates Failed, There were problems installing some updates, but we'll try again later" or "Error 0x80073701" on the Windows Update dialog or within Update history.

Affected platforms:
  • Client: Windows 10, version 1903
  • Server: Windows Server, version 1903
Next steps: We are working on a resolution and will provide an update in an upcoming release.

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OS Build 18362.145

May 29, 2019
KB4497935
Investigating
Last updated:
August 16, 2019
04:28 PM PT

Opened:
August 16, 2019
01:41 PM PT

July 2019

DetailsOriginating updateStatusHistory
dGPU occasionally disappear from device manager on Surface Book 2
Microsoft has identified a compatibility issue on some Surface Book 2 devices configured with Nvidia discrete graphics processing units (dGPUs). After updating to Windows 10, version 1903 (the May 2019 Update), some apps or games that needs to perform graphics intensive operations may close or fail to open.
 
To safeguard your update experience, we have applied a compatibility hold on Surface Book 2 devices with Nvidia dGPU from being offered Windows 10, version 1903 until this issue is resolved.
 
Affected platforms:
  • Client: Windows 10, version 1903
Resolved: To resolve this issue, you will need to update the firmware of your Surface Book 2 device. Please see the Surface Book 2 update history page for instructions on how to install the October 2019 updates on your device. There is no update for Windows needed for this issue.
 
The safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to offered Windows 10, version 1903.

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OS Build 18362.145

May 29, 2019
KB4497935
Resolved
Resolved:
October 18, 2019
04:33 PM PT

Opened:
July 12, 2019
04:20 PM PT

May 2019

DetailsOriginating updateStatusHistory
Cannot launch Camera app
Microsoft and Intel have identified an issue affecting Intel RealSense SR300 and Intel RealSense S200 cameras when using the Camera app. After updating to the Windows 10 May 2019 Update and launching the Camera app, you may get an error message stating:
        "Close other apps, error code: 0XA00F4243.”

To safeguard your update experience, we have applied a protective hold on machines with Intel RealSense SR300 or Intel RealSense S200 cameras installed from being offered Windows 10, version 1903, until this issue is resolved.

Affected platforms:
  • Client: Windows 10, version 1903
Resolution: This issue was resolved in KB4501375 and the safeguard hold has been removed.

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OS Build 18362.116

May 21, 2019
KB4505057
Resolved
KB4501375
Resolved:
June 27, 2019
10:00 AM PT

Opened:
May 21, 2019
07:20 AM PT
Unable to discover or connect to Bluetooth devices using some Realtek adapters
Microsoft has identified compatibility issues with some driver versions for Bluetooth radios made by Realtek. To safeguard your update experience, we have applied a compatibility hold on devices with affected driver versions for Realtek Bluetooth radios from being offered Windows 10, version 1903 or Windows Server, version 1903 until the driver has been updated.

Affected platforms:
  • Client: Windows 10, version 1903
  • Server: Windows Server, version 1903
Workaround: Check with your device manufacturer (OEM) to see if an updated driver is available and install it. You will need to install a Realtek driver version greater than 1.5.1011.0.

Note Until an updated driver has been installed, we recommend you do not attempt to manually update using the Update now button or the Media Creation Tool. 

Next steps: Microsoft is working with Realtek to release new drivers for all affected system via Windows Update.

October 25, 2019 note This issue was previously grouped with the Qualcomm radio issue, which is now resolved. There is no change to this issue except to remove reference to Qualcomm.

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OS Build 18362.116

May 21, 2019
KB4505057
Mitigated
Last updated:
October 25, 2019
04:21 PM PT

Opened:
May 21, 2019
07:29 AM PT
Intermittent loss of Wi-Fi connectivity
Some older computers may experience loss of Wi-Fi connectivity due to an outdated Qualcomm driver. An updated Wi-Fi driver should be available from your device manufacturer (OEM).

To safeguard your upgrade experience, we have applied a hold on devices with this Qualcomm driver from being offered Windows 10, version 1903, until the updated driver is installed.

Affected platforms:
  • Client: Windows 10, version 1903
Workaround: Before updating to Windows 10, version 1903, you will need to download and install an updated Wi-Fi driver from your device manufacturer (OEM).
 
Note We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until a new driver has been installed and the Windows 10, version 1903 feature update has been automatically offered to you.

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OS Build 18362.116

May 21, 2019
KB4505057
Mitigated External
Last updated:
August 01, 2019
08:44 PM PT

Opened:
May 21, 2019
07:13 AM PT
Gamma ramps, color profiles, and night light settings do not apply in some cases
Microsoft has identified some scenarios where gamma ramps, color profiles and night light settings may stop working.

Microsoft has identified some scenarios in which these features may have issues or stop working, for example:
  • Connecting to (or disconnecting from) an external monitor, dock, or projector
  • Rotating the screen
  • Updating display drivers or making other display mode changes
  • Closing full screen applications
  • Applying custom color profiles
  • Running applications that rely on custom gamma ramps
Affected platforms:
  • Client: Windows 10, version 1903
Workaround: If you find that your night light has stopped working, try turning the night light off and on, or restarting your computer. For other color setting issues, restart your computer to correct the issue.

Note We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until this issue has been resolved.

Next steps: We are working on a resolution and will provide an update in an upcoming release.

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OS Build 18362.116

May 21, 2019
KB4505057
Mitigated
KB4505903
Last updated:
August 01, 2019
06:27 PM PT

Opened:
May 21, 2019
07:28 AM PT
Intel Audio displays an intcdaud.sys notification
Microsoft and Intel have identified an issue with a range of Intel Display Audio device drivers that may result in higher than normal battery drain. If you see an intcdaud.sys notification or “What needs your attention” notification when trying to update to Windows 10, version 1903, you have an affected Intel Audio Display device driver installed on your machine (intcdaud.sys, versions 10.25.0.3 through 10.25.0.8).
  
To safeguard your update experience, we have applied a compatibility hold on devices with drivers from being offered Windows 10, version 1903 until updated device drivers have been installed.

Affected platforms:
  • Client: Windows 10, version 1903; Windows 10, version 1809
Workaround:
On the “What needs your attention" notification, click the Back button to remain on your current version of Windows 10. (Do not click Confirm as this will proceed with the update and you may experience compatibility issues.) Affected devices will automatically revert to the previous working configuration.

For more information, see Intel's customer support guidance and the Microsoft knowledge base article KB4465877.

Note We recommend you do not attempt to update your devices until newer device drivers are installed.

Next steps: You can opt to wait for newer drivers to be installed automatically through Windows Update or check with the computer manufacturer for the latest device driver software availability and installation procedures.

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OS Build 18362.116

May 21, 2019
KB4505057
Mitigated
Last updated:
May 21, 2019
04:47 PM PT

Opened:
May 21, 2019
07:22 AM PT